Validation Scheduler Change: True Image not opening
Hi,
I have Acronis True Image 2018 on Windows 7 Pro, and use an external hard drive as a backup drive.
I wanted to validate a particular backup, so I changed the validation schedule to start to validate after an hour or so (I had already finished the backup)
When I tried to save the changed validation schedule, I received an error message; something like "error parsing script" together with an error code. The error code was not recognised by the Acronis error code checker.
I cancelled the validation schedule update, and I accepted the option to return to the previous configuration.
I closed True Image 2018 and have tried to open it again but the application now hangs on "applying user settings" and will not open.
I checked the hard drive for errors - it is ok.
I did a Repair install of True Image 2018 - still get the same problem.
Do I need to uninstall / reinstall True Image and start again, or is there a better solution?
Any help much apperciated.
Thanks in advance,
Norman


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Steve,
Many thanks for your help.
I followed your advice; I moved the faulty script out of the Script folder and ATI opened successfully.
I could see all my previous backups so rather than play around with scripts, I reconfigured the backup schedule - as required by ATI - and then ran a backup. Thankfully, all seems ok now.
I very much appreciated your help and advice.
Best regards,
Norman
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