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W10 True Image 18 clone hung at finish

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I'm an old-time Acronis user, but today's experience is new to me.

Under Windows 10, I used TI18 to apparently clone my relatively empty desktop 2TB internal disk to a USB3 external 500GB drive. I say apparently because everything happened as usual except that the Disk Cloning Process window said Estimated time: less than one minute but it never went beyond that point. I waited for some 20 minutes and then cancelled out.

Can anybody shed some light on this one for me?

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I sugget posting in the ATI 2018 Forum as you are more likely to get a response there.

Please include in that post information on the operating system being used (for example Windows 10 Pro 64, including the build number), and the build number of ATI 2018. Also, are you doing the clone using the recovery media or from within Window. If the latter, please look at this post for more information.

Ian