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Automatic Cleanup Being Turned Off

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We have lots of instances of Acronis TI 2019. We set them all up with automatic cleanup, only keeping 1 version with 5 incrementals. We're finding that automatic cleanup is being turned off somehow. In looking at the options many no longer have it turned on for some reason. We found we can turn it on, then update the software to a never release, and even that turns it off in the backup settings. Is there any issue with automatic cleanup being turned off indiscriminately?

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This is an Acronis issue - see forum topic: True Image 2020 -Backup option settings loss

I can only recommend that you and any other affected users contact Arpita Ghosh who is the new Acronis Product Manager for these home products! (Arpita.Ghosh@acronis.com).