Cloning Failed
Just trying to clone my HDD to SSD and it keeps coming up failed, could anyone shine some light on what the problem is thanks.
Ryan, also looking at the log file, you look to be cloning from a 1TB HDD to a 500GB SSD drive and Acronis is having a problem reducing the size of your Recovery partition from 14.24GB to 12.51GB.
The largest partition on the source drive is being reduced from 914.3GB to 451.2GB which hopefully still has plenty of free space on that partition.
I would recommend trying to either Shrink that 914GB C: partition in Windows Disk Management to get it down to around 445GB in size, or else download a copy of the free MiniTool Partition Wizard software and use this to do the same resizing of the C: partition before retrying the clone operation.
Another option would be to take a full disk backup of the original (recommended before any cloning as a safety precaution anyway) and attempt to restore the backup to the new drive. If you can't do that, you probably have more data than can fit on the new drive. Remember, a hard drive's usable space is not what is on the box - you generally lose about 10-15% of usable space from what the advertised size is to the actual usable size once initialized and formatted with a file system.
@Bobbo_3C0X1
I'd like to ask you what may seem to be dumb questions but, for me, these are very serious questions. I just can't seem to find a clear answer anywhere in the forum or software documentation.
1) What is the difference between a full backup and an image backup?
2) Which type of backup will include the boot partition?
I want to upgrade the capacity of my laptop's hard drive from a 500GB SATA to 1TB SATA. So far as I'm aware, there is no way to restore a bacup to a USB connected drive. I would really like to avoid the circumstance of having to reinstall all of my applications and, because it is a laptop, there would be no way to see what works without removing the old drive and replacing it with the new drive which is no easy task ... at least for me.
I have Acronis True Image 2019. The laptop is running Windows 10 Home v1809. Recently, I tried to create an Acronis Survival Kit on a WD Passport Drive. It seemed to be doing something but that ultimately failed and the option is no longer available. It sure would be helpful if there was a full tutorial, video or text, in the documentation that takes one through the process step-by-step and helps one understand what to expect.
No dumb questions here.
They are the same. Just my wording as an image can mean lots of things.
A full backup, in this case would be to take a "disks and partitions" backup and select the entire disk and all partitions on that disk will be selected automatically by default.
This is what you want so that you capture everything on the disk.... Data, OS, boot partitions, etc. This is captured in an Acronis True Image .tib file which contains the "image" of that disk then. When you restore that image, the resulting disk should be basically just like the original and be bootable and contain everything on it again.
As for the survival kit, I'll get back to you. I'm camping and only have a phone. I think I'm going to make a video of how I make my own manually and how to make a survival kit in Acronis.
Bobbo_3C0X1 wrote:No dumb questions here.
They are the same. Just my wording as an image can mean lots of things.
A full backup, in this case would be to take a "disks and partitions" backup and select the entire disk and all partitions on that disk will be selected automatically by default.
This is what you want so that you capture everything on the disk.... Data, OS, boot partitions, etc. This is captured in an Acronis True Image .tib file which contains the "image" of that disk then. When you restore that image, the resulting disk should be basically just like the original and be bootable and contain everything on it again.
As for the survival kit, I'll get back to you. I'm camping and only have a phone. I think I'm going to make a video of how I make my own manually and how to make a survival kit in Acronis.
Thank you so much for taking the time to answer. Enjoy your camping trip and I'll look forward to hearing more from you about the survival kit.
Marjorie, sorry again for the delay. I finally got around to creating a quick video regarding how to make your own survival kit. Essentially, just use minitool to create a 2GB parition on any drive you want to be bootable. Then, use the regular rescue media builder in Acronis True Image (or use the MVP media creator - that would be my vote if you want something a little fancier in the end-product). Once you have that 2GB partition, you can create rescue media and then updating whenever a new version of True Image comes out is even easier... just make the .wim version and copy and paste it over the existing one. The video will explain.
Thank you very much for supplying a video. It was very thorough and I truly supply the extra effort you put into it.
As things turned out, I had successfully accomplished the creation of a survival kit on the Passport external drive when I first tried it. I guess it was unclear to me that I had done that because nothing told me it had finished or maybe I missed the notification.
I tested a reboot from the external drive. It booted and ran wpeinit but seemed to hang on this command:
"x:\Program Files\Acronis\TrueImageHome\trueimage_starter.exe"
Is that normal?
I "x'd" out of that window, rebooted, and then I saw the Acronis recovery system functioning. I've since discovered that I could have used "alt-tab" to find the hidden window with Acronis True Image 2019 running.
In its infinite wisdom, Windows 10 has broken the home network functionality opting to allow only for network connected drives so the only drives available are on the Passport drive that I use for backups. I can work with that, I guess.
Now, to work up the bravery to exchange the existing hard drive for the new one that is twice as large and use the recovery kit to restore an image backup.
Good deal!
No need to be worried. Since you are swapping drives, just backup the original, take it out and set it to the side. Worse case, since you aren't changing anything on that drive, you would just put it back and return to it for the time being. If you don't mess with the original drive, you can't mess it up.
As for WinPE.init - no it shouldn't hang. It can be a little slow in WinPE to launch AcronisTrueImageStarter.exe (compared to what you might be used to with the booting of the traditional Linux bootable media), but after a few seconds, it should launch ATI correctly. It might just be that somehow it started in front of True Image and appeared to be hung. Basically, that command prompt should normally be behind True Image and will remain open with the last run command (which is to first launch True Image).
I'd still recommend trying the MVP media creator. You'll find that it feels a lot more user friendly as it has it's own file explorer and GUI. It's not perfect, but for using open-source tools, it is pretty darn nice. Plus it gives you some nice extras like a Web browser, 7zip, etc.
And for the network... well, that can be hit or miss in WinPE within the ATI GUI. Sometimes, it's easier to mount the network volume as a drive letter and just point Acronis to that. You can easliy do that with A43.exe file explorer. It is part of the default rescue media, but you have to use command prompt to navigate to it and launch it. In the MVP tool, you can use the embedded file explorer and start menu shortcuts to launch it. There's a video of how to use the MVP rescue media builder and what the resulting media looks like too in the 2019 stickies.
https://forum.acronis.com/forum/acronis-true-image-2019-forum/mvp-tool-custom-ati-winpe-builder
Hi,
I have had the same issue. I solved it after I read on a crucial support page that for laptop it is important to have the source HDD plugged as USB and the destination SSD already in place in the laptop. No worries as long as the HDD is connected before you hit the power on button, the laptop will boot. Hope this will help.
Please see KB 56634: Acronis True Image: how to clone a disk - and the step by step guide given there.
Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:
It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.
It is SUPERB to find this after my notebook is not possible to boot from the new ssd and from the old hdd either!!!
Error code: 0xc0000225
I would recommend to write it with big capital letters on the beginning of the videos and other information sources!!!!
I followed some videos and made some preparations for the operation.
Second most important thing is to recommend creation of the rescue disc for eventual windows restore.
BTW I really don’t understand what happened to my original hdd and why isn’t possible to boot of it after creating a clone = copy!?!?!?!?!?!
Does exist some solution for my problem???
What should I do now???
Pavel, welcome to these public User Forums.
Sorry to read of your problems after cloning but will need more information to better understand what the actual issue here is?
What version of Acronis software did you use? Was it ATI 2019 as per this forum?
Was it an OEM version supplied along with your purchase of the new SSD?
What instructions / steps did you follow when performing the clone?
Do you have a backup of the original working HDD created prior to the clone attempt?
How did you attempt to perform the clone?
Unfortunately, cloning has been a potential high risk activity for a very long time! Please see forum topic: [IMPORTANT] CLONING - How NOT to do this - which was written after dealing with many cloning issues in the forums some years ago!
Hello Steve!
thank you for your warm welcome and quick reply!
I’ve bought ssd crucial Mx500 in the 500gb version for my laptop Dell Inspiron 13 7000 /i5 and 465gb hdd/ and sata/usb 3.0 adapter from Sabrent.
On the crucial web is a set of 4 videos how to provide the upgrade and link to Acronis download.
Sabrent has also a video and link to Acronis download and I’ve used this.
Acronis True Imagefor Sabrent
The instructions were the same or very similar (imho).
Basically: Connecting ssd via usb, make a clone, turn the pc off and replace the old hdd.
Don’t try to boot when the ssd is connected to the usb!
i didn’t make backup, because I don’t have another computer or external disc and I thought, that data on the original hdd will remain intact and cloning can’t affect them.
My thought was: Cloning is just a copy of the original hdd sector by sector or it should be. Respective it was so in old days as (if) I remember;-)!
I’m 58 and I’ve started with computers in the beginning of 1990 - I’m not an expert but I would say I’m relatively experienced. Microsoft is a big teacher!!!
And this was probably the beginning of the trouble;-)!
So I watched the videos one more time.
I didn’t make a rescue disc - my fault;-)! I’ve connected the ssd to usb and started to make a clone.
It took about two hours to finish and everything seemed to be ok.
Next day I swapped the ssd with the hdd and the result was blue screen and error
0xc0000225
I tried to put back the old hdd and the result was the same.
So I started to google possibilities to fix it and found the topic which says that I should have connected the ssd to USB adapter to create the clone and then to swap them. Which is completely opposite to the videos from crucial and Sabrent.
LOL
Tomorrow I have possibility to create the win 10 rescue iso and I would like to try to repair the MBR or what and try to boot or save at least the data on the hdd and also try to make new install of W10 on the ssd and make the transition somehow.
so this is my story - any recommendations???
Thank you for your time!!!
Pavel, I would suggest removing the new SSD if it is installed, installing back the HDD, then go into the BIOS settings and check how these are set for the BIOS boot device.
If you have a UEFI boot system, then the boot device needs to be Windows Boot Manager
If you have a Legacy boot system, then the boot device is the HDD drive.
The HDD itself should not have been changed by the clone operation, but the BIOS options may well have been.
Hip hip hooray 😃!!!
I’m back on wheels. Thank you very very very much for the direction !!!
I’m going to create system backup rescue usb drive and then try to do the swap correctly.
Thank you for your time and kind support 🙏
Hello again,
I haven’t time to continue with the project until today.
Last time I’ve inserted back the old hdd and it was possible to boot of it. So I suppose it is OK and not damaged.
BUT
when I tried to repair the boot on the ssd, it wasn’t possible. So I installed there a new win10 to be sure, that it will work. And it’s working.
Than I’ve tried again to boot from the hdd via usb and it seems to be impossible.
the hdd itself and some files on it is possible to access, but my personal data not.
The reason for this could be, that I was using username dell without password and now by the new installation I’ve connected it with my Microsoft account.
Anyway, I would like to continue and give a try to repair the booting problems on the hdd and then try to clone the hdd again on the ssd and get my setup as it was.
Could it be possible???
Than I’ve tried again to boot from the hdd via usb and it seems to be impossible.
the hdd itself and some files on it is possible to access, but my personal data not.
Sorry but Microsoft prevent Windows from being booted from an external USB drive such as your HDD unless you have used their Windows To Go tool or equivalent tools to prepare the OS to be booted in that way!
Files from the old HDD should still be accessible but you may need to 'take ownership' of those files given they were created by a different user account.
Hi Steve, thank you for your quick response!
So what are my options? What do you recommend?
1. Should I return the hdd back and try from there? The ssd is ok, the boot in bios should be also ok now, so it may be possible to start again
2. Or should I get some tool (partition manager etc) to make it bootable? There is 70 GB free space and probably also some recovery partition on the hdd. Could be possible to create a new bootable partition there without destroying the data?
3. Or should I forget about it and go for the reinstalled version and try to get the data? Should I ask the Microsoft support for help?
Pavel, taking a few steps back here, what exactly are you wanting to do here now?
If you have done a clean install of Windows on the new SSD and that is working, then you should just be able to connect the HDD externally and after you have changed the ownership of your files on the HDD, you can copy them across to the new SSD.
If you have programs / applications installed on the HDD then these cannot be copied across, so need to be reinstalled afresh on the SSD OS installation.
You shouldn't need Microsoft support to help you do the above.
See webpage: How to Take Ownership of a Folder in Windows 10 Using File Explorer - make sure you "replace owner on subcontainers and objects" as shown in the screen shots for this article.
Hi Steve!
Many thanks for your help and time!
You are absolutely right;-)!!!!
Off course my intention was to install a new ssd into my old notebook and transfer my user environment and data with as little energy as possible and the clone supposed to be the way.
When happened, that the cloning way went wrong, the new installation was for me the only available option.
Thanks to God, I’ve been able to make it and the data are safe.
My Ego cries little bit, because I didn’t make it the “right way“ and I will have to install few things again, but that’s life and I hope that I’ll get used to it ;-)!
When I remember how many times I’ve had installed Windows 3.1 till xp, this is paradise!!! I’ve bought the notebook in 2018 with everything installed and this is actually the first reinstall, so ....
Thank you once more for your kind support and patience!!!
Pavel, glad to read that you have succeeded in getting your data on to your new SSD - well done for keeping going and finishing the task!