Crucial Clone Issue

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I bought a Crucial SSD 500GB HD to replace a 1TB HDD in a laptop(data in use on the HDD is only about 300GB). It has me utilize the Acronis tools to do the cloning from the HDD to the SSD. I've successfully done this on 2 laptops with no issue. On the 3rd one, I got a message during the Cloning process that said "Failed to read data from the disk. Failed to read from sector '78,455,552' of hard disk '1'. Try to repeat the operation. If the error persists, check the disk using Check Disk Utility and create backup of the disk. Failed to read the snapshot. See VSS logs for details. (0x10C481) CRC error. (0x100155). I ran a Checkdisk on the laptop HDD and everything came out fine. Now when I try to restart the cloning process, it basically tells me that I need to free up 500GB on the SSD drive or exclude files from the clone. It's almost as if the cloning process still happened on the drive. But I assumed that if I asked it to do it again, it would just wipe the SSD and start the process over(it even gives me a warning message about that happening). I have tried to manually wipe the SSD with the Tools in the Acronis software, and anytime I try to do this, it just gives me a message that says "Error while creating a task script. Cannot create the task script. There are probably bad sectors on your hard disk or the disk is write-protected."

It gives me this message with basically anything I try to do with the SSD drive in the Acronis software. Is this drive just permanently jacked now? Any way to still utilize it? Or I need to return and exchange it?

Thanks.

Do, 06/20/2019 - 13:27
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mvp

Brian, welcome to these public User Forums.

On the 3rd one, I got a message during the Cloning process that said "Failed to read data from the disk. Failed to read from sector '78,455,552' of hard disk '1'.

Anytime you see a 'Failed to read from sector x....' message this is a definite indication that there is an issue with the disk identified in the message, so Windows disk 0 in this case.
Acronis starts numbering from 1 versus Windows from 0..!

CHKDSK can only check for issues on partitions with a drive letter assigned, so it does not check for other hidden / system partitions present on the same disk.

Dedicated diagnostic utilities from the disk manufacturers take the longest time to complete the checks, but provide the most accurate methods of checking whether the disk is good or needs replacement:

 - Western Digital drives: Data Lifeguard Diagnostic for Windows

 - Seagate disks: SeaTools for Windows

 - HGST disks: HGST Windows Drive Fitness Test (WinDFT)

 - Intel SSDs: Intel Solid State Drive Toolbox

 - Samsung drives: Samsung Magician

 - ADATA drives: ADATA SSD ToolBox

 - Kingston SSDs: Kingston SSD Toolbox, Kingston SSD Manager

 - Transcend SSDs: Transcend SSD Scope

 - Silicon Power disks: SP ToolBox

 - Toshiba disks: Toshiba PC Diagnostic Tool Utility

Fr, 06/21/2019 - 11:51
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I just got the same message, I interrupted the process by removing cable from usb 2 to 3 then got the failed to read message, tried disk management and it deleted 2 parts of the volume but a part in the middle GPT could not be deleted due to being created by other software I.e Acronis, so I used one of the tools in Acronis that set the disk either gpt or mbr I chose mbr and it deleted all the volume and I’m trying to clone again, I’ve no patience lol it’s saying another 5 hrs 17 min to complete, seems very long considering I cloned a desktop and laptop and it breezed through them two, but they were a 250 SSD and 500 and I now have a 1 terabyte SSD that is used for my Steam games library, maybe it’s because it’s got more data to clone , not sure, it’s all new to me this cloning stuff;)

Di, 02/04/2020 - 15:36
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