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Sign in at Program Start Fails

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I am running the perpetual version 5 users of the product. Using Norton Security and Windows 10 and a Linksys router. I ran Telnet,  and port 443 was fine. Ports 4445 and 55556 failed. My question is, are there ports on my router? or do I go to the firewall in Norton Security and fix there?

Which ever one that I am supposed to fix, can someone walk me thru this. I have never messed with the ports so I am   ignorant of how to accomplish this.

Your help will be gratefully appreciated! Thank You

 

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Steve,

Thanks for all the links. With your help I have it all running like it should. I can now sign in within the program.

Thanks again

Arnie, good to hear, thanks for the feedback.