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Survival Kit destroys USB Flash Memory Stick!

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I’ve tried to generate a bootable HW backup with True Imagae 2019 on my brand new ScanDisk 256 GB Stick (EUR 60!). Acronis failed to do so an now I can no longer find/see the stick in the Win10 explorer nor with Acronis TI2019 Desktop App . It seems that Acronis destroyed my stick!? How do I repair the stick?

Martin 

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Martin, welcome to these public User Forums.

I would doubt that your SanDisk 256GB stick has been destroyed but having said that, I am not a big fan of the Acronis Survival Kit and it can make significant changes to USB media.

Please open an Administrator level command prompt (or PowerShell windows) and type the following commands to check for your SanDisk drive.

diskpart
list disk   (to identify USB drive, i.e. 1)
select disk 1
clean
create partition primary
active
format fs=ntfs quick
assign
exit

Note: the above commands will wipe the whole 256GB drive and format it as NTFS.

If you want greater control, download a copy of the free MiniTool Partition Wizard software and use that program to prepare and format the SanDisk drive.

Martin, have you tried to use Windows Disk Management yet? After running the Survival Kit you should have a 2GB partition and a second data partition. Can you assign a letter to the second partition?

And if you are running Steve's command, be sure to select the right disk on the third line.

Not a lot of info to go on for what was done.  Are you saying the USB is not viewable anywhere in Windows, not even in disk management?  It's possible that Windows just doesn't have an assigned drive letter to any of the partitions on the USB drive for some reason.  Use disk management (or as Steve suggested, the free version of Minitool Partition Wizard is really great) and see if shows the partitions, and if so, make sure a volume letter is assigned.  If not, then assign a letter of your choice to each partition on the USB drive.  A screen shot would be helpful to verify what your USB looks like at present before doing anything if you're not sure.

control panel (view small icons) >> Administrative tools >> computer management >> expand Storage / Disk Management.  

Locate the USB drive and screenshot it.  If the partitions are there, but there is no volume letter assigned, then select the partition and right-click >> change drive letter and paths and assign it a letter.  It would now show up in Windows file explorer.

I ran into something that sounds a lot like this problem when using USB sticks formatted (by the manufacturer) in an odd way.  The devices originally would work fine in Windows but cannot be made bootable.  The MVP WinPE Builder fails to write to the drive but does not modify it. The ATI Rescue Media Builder (and I assume, the Survival Kit builder), on the other hand modify the device and leave it unusable to Windows.  (Windows will map a device leter to the device, but if you try to access that letter Windows will ask that you insert a device.)  

Steve's DiskPart recommendation will fix the device.  So will using a 3rd party utility such as RMPrepUSB (and probably many others).

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(sorry for the late repsonse, was on a  weekend trip) 

I  went through he procedure of Steve. Since I did not see "Disk 1" but just 0, 2 and 3 (see attached png) i was a bit cautious and did not move on.  There is just the SSD (256 GB) of my notebook, a a small flashdrive of my old HP docking station (120 MB) and the destroyed ScanDisk flashdrive USB Type C (256 GB)  connected to my Notebook. Since I do not know which drive is my SSD and which the USB C I stopped the brute force formatting 😉 ! Which drive is the USB Type C 256 GB flashdrive 0 or 2?  

 

Anhang Größe
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Martin, just looking at your screen images, I would guess that disk 2 is your 256GB USB drive.

On my own computer which has a 128GB M.2 SSD plus a 1TB HDD internal drives, and with my own 2TB USB HDD connected, I see the following using diskpart.

PS D:\> diskpart

Microsoft DiskPart version 10.0.18362.1

Copyright (C) Microsoft Corporation.
On computer: LAPTOP-9OP3KKF0

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          119 GB  6144 KB        *
  Disk 1    Online          931 GB      0 B        *
  Disk 2    Online         1863 GB      0 B

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     C   Windows      NTFS   Partition    118 GB  Healthy    Boot
  Volume 1         Windows RE   NTFS   Partition    980 MB  Healthy
  Volume 2         SYSTEM       FAT32  Partition    260 MB  Healthy    System
  Volume 3     D   DATA         NTFS   Partition    465 GB  Healthy
  Volume 4     E   Backup       NTFS   Partition    465 GB  Healthy
  Volume 5     F   ESD-USB      FAT32  Partition     32 GB  Healthy
  Volume 6     S   Seagate2TB   NTFS   Partition   1831 GB  Healthy

DISKPART>

Having disks of different sizes obviously makes identification much easier, plus I know that the volumes shown for 0-4 are all on the internal drives, thus 5 & 6 are on my external USB drive where 5 (F:) is my boot partition and 6 (S:) my storage one.

One easy way to check here, disconnect your USB drive and repeat the diskpart checks to compare with what is then shown / what is missing?

Removing the external and running diskpart and then attaching and running it again should help confirm as Steve mentioned.

Also, whatever is listed in Windows Disk Management should match in diskpart too for the disk ID.  

Anhang Größe
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