Trying to get copy of file
I back up whole drive weekly and files daily. I just want to get one file from a back up last week. When I go to F:Acronis:Files Backup and pick the day, it takes 5 minutes for each step. Then the .tib file takes long to open, etc.
I tried to recover the file by "Recover Files" it wants me to restart the computer. I do not want to automatically do something.
I just want to try to replace the file in the C drive to see if it fixes my problem. How can I just access one file that was backed up last week? Thanks.
I have tried to do that for at least 8-10 years on W10 and W7, I slowly opens, meaning 5-10 mintues for each step. then it usually gets stuck like it is now. I restarted and again it is stuck when I hit c:/PFx86, then the folder. It gets stuck. It takes about 10-15 minutes to get to the folder then I cannot open it.
I keep having to restart Files Explorer, but it seems once I close the acronis windows, i need to restart the computer to get anything to open. Otherwise it just hangs, so to get to C:, it just hangs, I need to keep restarting.
I guess there is no easy way to just get to the file. Thanks.
Have you tried to mount the .tib as a volume letter and copy and paste that wAy? Might be faster. Right click the .tib and use the mount option. This will assign it a drive letter and let you access it like you would a USB drive.
You may also want to try a repair install. It shouldn't be that slow navigating. It may depend on the speed of your hard drive, available memory, processor and available resources, but it should be a lot faster than what you're saying, unless your computer is a bit of a slouch.
Thanks, since this has happened for 3 years on my W10 machine and for a long time on my W7 machine, I assume it must be something on my computers that makes it do this. Perhaps the Norton slows it down.
I just got to work, clicked on FilesBackupb24s11v1 and its taking a long time to open.
Norton or AV products could slow it down. They may be scanning (or trying to) the .tib or any files within it. It can also be slower the more content is the backup, how many little files are in it and how nested folders are).
Did you try the "mount as volume" method instead of just clicking the .tib and using file explorer? Mounting it may be faster in the long run.
Also, just curious but how fast is the drive where the files are stored (the backup .tib) and how is it connected? I imagine this could be even slower on a 5400RPM drive connected via USB (and worse if less than USB 3.0). Lots of factors can slow the performance, the physical ones being the first place to consider.
Just tried mounting and got message "specified archive cannot be mounted since it contains no partitions"
The good news, is the reason I was trying to get the old file was solved. To copy a certain type of file from my desktop to the backup drive, I had to change registry... policies/system from 1 to Zero. That messed up this old unsupported program in a really weird way. I thought getting the old file from last week would help. But I just changed it back to "1" and everything popped back so that it is usable and all the complex settings were still there.
Thanks for your help.
HnLA wrote:When I go to F:Acronis:Files Backup...
HnLA wrote:Just tried mounting and got message "specified archive cannot be mounted since it contains no partitions"
As far as I know, only Disk and Partition (or Entire PC) backups can be mounted. For Files and Folders you have to either browse with File Explorer or recover the files.
I've discovered some very slow response time in browsing ATI backups. If the backup is incremental, the more increments, the longer it takes. And it depends on the directory structure. It seems to take ATI a long time to process a directory with lots of subdirectory levels ... even if you want something from the top level (because ATI obviously cannot know what level you're after).
Upon reflection, what I just said cannot be entirely correct. The time it takes for ATI to display a directory seems to be the same regardless of the depth of the current directory: if it takes 3 minutes to display the top level, if takes another 3 minutes to display a 2nd level directory, another 3 minutes to display a 3rd level, etc.
This apparently does not effect every user since it has been reported very few times on the forum ... and it's irritating enough that anybody experiencing it will probably mention it at least once.
My advice, if you are taking incremental backups, is to browse a backup with as few increments as you can get away with.
HnLA wrote:The good news, is the reason I was trying to get the old file was solved. To copy a certain type of file from my desktop to the backup drive, I had to change registry... policies/system from 1 to Zero. That messed up this old unsupported program in a really weird way. I thought getting the old file from last week would help. But I just changed it back to "1" and everything popped back so that it is usable and all the complex settings were still there.
Thanks for your help.
Based on this, I tried to open b24s1v1. I think that is what you are saying to do, but it is still taking forever to open. It took a while to get to the first step. Then quickly did the next 2, C and Program Files, and then slow again for the sub folders. But after about 8 minutes I got to the file.
I also do not understand why if you go through the Entire PC backup, you need to restart. Why does it not just give you a way to find and copy that file.
I have used Acronis for 10 years, as I understand it is a good program. I use it in case of hard drive failure, which happened about 9 years ago. I also use Second Copy, as it simply copies that files. Unfortunately, it only saves the most recent.
HnLA wrote:Based on this, I tried to open b24s1v1. I think that is what you are saying to do, but it is still taking forever to open. It took a while to get to the first step. Then quickly did the next 2, C and Program Files, and then slow again for the sub folders. But after about 8 minutes I got to the file.
Yes, that b24s1v1 would be a full backup and ATI would not have to drill down through additional Incr files. So this is as good a response as you are likely to get. And I misspoke when I mentioned the delay in the 2nd directory; for some reason the 2nd and maybe the 3rd) directory level is fast. But the top and deeper levels seem to be slow.
I don't have any Files and Folders backup containing Program Files so I can't comment on the the ATI performance for them. Currently, my delay browsing Files and Folders backups is about 30 seconds per .tib file in the chain so it sounds like your performance is a lot worse than mine. Maybe you should open a problem ticket with Acronis support ... unless someone chimes in saying this behavior is normal.
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I also do not understand why if you go through the Entire PC backup, you need to restart. Why does it not just give you a way to find and copy that file.
I ran into this recently. I was told that if ATI is asked to recover (what could be) critical operating system files in place it will not do this under the running operating system. It will boot up a recovery system. I ran into that while trying to recover a user profile; I suspect it is even more likely trying to recover a program file or folder.
An option would be to recover to an external drive. Thew ATI would know it's not going to overlay something in use.
Patrick O'Keefe wrote:HnLA wrote:Based on this, I tried to open b24s1v1. I think that is what you are saying to do, but it is still taking forever to open. It took a while to get to the first step. Then quickly did the next 2, C and Program Files, and then slow again for the sub folders. But after about 8 minutes I got to the file.
Yes, that b24s1v1 would be a full backup and ATI would not have to drill down through additional Incr files. So this is as good a response as you are likely to get. And I misspoke when I mentioned the delay in the 2nd directory; for some reason the 2nd and maybe the 3rd) directory level is fast. But the top and deeper levels seem to be slow. I don't have any Files and Folders backup containing Program Files so I can't comment on the the ATI performance for them. Currently, my delay browsing Files and Folders backups is about 30 seconds per .tib file in the chain so it sounds like your performance is a lot worse than mine. Maybe you should open a problem ticket with Acronis support ... unless someone chimes in saying this behavior is normal.
HnLA wrote:I also do not understand why if you go through the Entire PC backup, you need to restart. Why does it not just give you a way to find and copy that file.
I ran into this recently. I was told that if ATI is asked to recover (what could be) critical operating system files in place it will not do this under the running operating system. It will boot up a recovery system. I ran into that while trying to recover a user profile; I suspect it is even more likely trying to recover a program file or folder. An option would be to recover to an external drive. Thew ATI would know it's not going to overlay something in use.
HnLA wrote:Based on this, I tried to open b24s1v1. I think that is what you are saying to do, but it is still taking forever to open. It took a while to get to the first step. Then quickly did the next 2, C and Program Files, and then slow again for the sub folders. But after about 8 minutes I got to the file.
Yes, that b24s1v1 would be a full backup and ATI would not have to drill down through additional Incr files. So this is as good a response as you are likely to get. And I misspoke when I mentioned the delay in the 2nd directory; for some reason the 2nd and maybe the 3rd) directory level is fast. But the top and deeper levels seem to be slow. I don't have any Files and Folders backup containing Program Files so I can't comment on the the ATI performance for them. Currently, my delay browsing Files and Folders backups is about 30 seconds per .tib file in the chain so it sounds like your performance is a lot worse than mine. Maybe you should open a problem ticket with Acronis support ... unless someone chimes in saying this behavior is normal.
HnLA wrote:I also do not understand why if you go through the Entire PC backup, you need to restart. Why does it not just give you a way to find and copy that file.
I ran into this recently. I was told that if ATI is asked to recover (what could be) critical operating system files in place it will not do this under the running operating system. It will boot up a recovery system. I ran into that while trying to recover a user profile; I suspect it is even more likely trying to recover a program file or folder. An option would be to recover to an external drive. Thew ATI would know it's not going to overlay something in use.
Patrick O'Keefe wrote:HnLA wrote:Based on this, I tried to open b24s1v1. I think that is what you are saying to do, but it is still taking forever to open. It took a while to get to the first step. Then quickly did the next 2, C and Program Files, and then slow again for the sub folders. But after about 8 minutes I got to the file.
Yes, that b24s1v1 would be a full backup and ATI would not have to drill down through additional Incr files. So this is as good a response as you are likely to get. And I misspoke when I mentioned the delay in the 2nd directory; for some reason the 2nd and maybe the 3rd) directory level is fast. But the top and deeper levels seem to be slow. I don't have any Files and Folders backup containing Program Files so I can't comment on the the ATI performance for them. Currently, my delay browsing Files and Folders backups is about 30 seconds per .tib file in the chain so it sounds like your performance is a lot worse than mine. Maybe you should open a problem ticket with Acronis support ... unless someone chimes in saying this behavior is normal.
HnLA wrote:I also do not understand why if you go through the Entire PC backup, you need to restart. Why does it not just give you a way to find and copy that file.
I ran into this recently. I was told that if ATI is asked to recover (what could be) critical operating system files in place it will not do this under the running operating system. It will boot up a recovery system. I ran into that while trying to recover a user profile; I suspect it is even more likely trying to recover a program file or folder. An option would be to recover to an external drive. Thew ATI would know it's not going to overlay something in use.
HnLA wrote:Based on this, I tried to open b24s1v1. I think that is what you are saying to do, but it is still taking forever to open. It took a while to get to the first step. Then quickly did the next 2, C and Program Files, and then slow again for the sub folders. But after about 8 minutes I got to the file.
Yes, that b24s1v1 would be a full backup and ATI would not have to drill down through additional Incr files. So this is as good a response as you are likely to get. And I misspoke when I mentioned the delay in the 2nd directory; for some reason the 2nd and maybe the 3rd) directory level is fast. But the top and deeper levels seem to be slow. I don't have any Files and Folders backup containing Program Files so I can't comment on the the ATI performance for them. Currently, my delay browsing Files and Folders backups is about 30 seconds per .tib file in the chain so it sounds like your performance is a lot worse than mine. Maybe you should open a problem ticket with Acronis support ... unless someone chimes in saying this behavior is normal.
HnLA wrote:I also do not understand why if you go through the Entire PC backup, you need to restart. Why does it not just give you a way to find and copy that file.
I ran into this recently. I was told that if ATI is asked to recover (what could be) critical operating system files in place it will not do this under the running operating system. It will boot up a recovery system. I ran into that while trying to recover a user profile; I suspect it is even more likely trying to recover a program file or folder. An option would be to recover to an external drive. Thew ATI would know it's not going to overlay something in use.