Acronis 2020 - Previously Validated TIB backup files fail to validate again

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I use Acronis True Image 2020 on several windows 10 PCs. I make weekly full backups of my OS drives to a NAS  device and these back ups includes validation steps. The validations are always successful, but if I try to validate a backup again manually with Acronis, it fails stating, as an example:

Failed to open backup Y:\Backups\PC\C-Drive\INTEL SSDSA2M160G2GC_full_b140_s1_v1.tib. Make sure the backup location is accessible and contains all versions of the backup.

However the same backup file I am trying to validate will open successfully in windows explorer and I can navigate to any files within it.

These are full single backup files written to an accessible NAS device, and I have successful restored from one of them in the past. Does anyone know why Acronis will not validate these tib files after it does a successful validation at creation please? 

I have attached a photo of the error and a photo showing that I can navigate within one of these a backups using windows explorer.

Anhang Größe
Acronis validate error_0.jpg 46.81 KB
Backup opened_0.jpg 86.13 KB
Di, 12/05/2023 - 10:23
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 2
Kommentare: 1727

Hello!

Please try the following:

  1. Repair Acronis Installation:

    • Try repairing the Acronis True Image installation. You can usually find this option in the program's settings or in the Control Panel under Programs and Features.

  2. Check NAS Connectivity:

    • Ensure that the NAS device is properly connected and accessible from your Windows 10 PCs. Test the connection by accessing other files on the NAS.

  3. Network Issues:

    • If the backup is stored on a network location, check for any network issues or interruptions during the validation process.

  4. Temporary Disable Antivirus/Firewall:

    • Temporarily disable your antivirus or firewall software and attempt the validation again. Sometimes, security software can interfere with certain operations.

Best regards.

Di, 12/05/2023 - 22:36
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