Direkt zum Inhalt

Acronis True image doesnt start

Thread needs solution

Hello,

I have a problem with Acronis True image 2020. Since a few monthes, I cant anymore open the software. When starting I get always the message "Not possible to create a database" that's all.

0 Users found this helpful

Joel, welcome to these public User Forums.

If ATI 2020 used to work correctly but has stopped working, then what has changed on your computer?  Has new software been installed in the interim period?

I would recommend trying a Repair Install ensuring that this is done as Administrator so that Acronis is granted all the required access authorities etc.

See KB 60915: Acronis True Image: repairing program settings - for details.