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Acronis TrueImage 2020 on MacOS hangs at the very end of backup.

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I had this problem about six months ago and I had to delete the full backup and start over again.   

I've been doing daily backups just fine since then, but suddenly the backups are freezing again right at the end.

These are short backup updates, requiring less than a minute, but the backup still hangs at the very end.

MacOS Catalina, backing up to a NAS over ethernet.

I'd appreciate any ideas for fixing this.

 

 

Anhang Größe
Screen Shot 2021-01-02 at 6.16.58 PM.png 136.04 KB
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Vincent, sorry but you may need to raise this issue in the dedicated ATI for Mac Forum to get help from other Mac users for this issue.

Caveat: I am a Windows user with no direct experience of using ATI on any Mac.

How long have you waited for the 'less than 1 minute' to complete - this is a time when any consolidation (clean-up) activities are being performed, which for backups to remote locations such as NAS can take longer?

Unfortunately, ATI 2020 went out of support in September 2020 (30 days after the public release of ATI 2021) so you options here are fairly limited.