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Devices not shown on dashboard

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I have Acronis 2020 installed on 4 computers.  But I only see one listed on my online dashboard.  I am backing up to a portable drive, not the cloud.  The computer shown correctly lists the last backup date.  I have tried the "Add"button on the dash board but it wants me to download and install 2021.  I don't want to do that.

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Scot, welcome to these public User Forums.

The information shown in the Acronis Dashboard comes from each individual PC that has ATI 2020 installed and have the Acronis Managed Machine Mini Service active with an Internet connection available.

There is no manual method of adding devices to the online dashboard.

See older forum topic: [SOLVED] Missing computers in the dashboard  that has more information that may be helpful.

Steve,

Thanks for your feedback and link to a solution.  I did not read the entire thread for the solution as it sounded like it was going over my head.  In the mean time I solved the issue by reluctantly purchasing an upgrade to 2021.  Then I used the "Add" button on the "All devices" screen to download, install and log into my account. This put the PC on the dashboard.

Previously I had used the "Go to downloads" link on the products page.  It seems that method does not link the PC to the dashboard. 

Scot