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"File system error is found. Consider checking the disk using Check Disk Utility"

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Using Acronis TI 2021 with Windows 10, I was doing partition backups on disks in a Dell desktop with 2 hard drives. Backups of C: partition on Disk 0 and the Data G: partition on Disk 1 completed normally. When I tried to backup Programs H: on Disk 1 I got the error message, and Acronis paused and tried again several times before if showed that the backup had failed. I have run chkdsk /f /r on H: several times, both from the cmd prompt and at bootup, but I still get the error and backup failure. The Western Digital Dashboard utility shows normal health for the drive. How can I get a backup of H: ?

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