Direkt zum Inhalt

NVME BACKUP AND RESTORE PROBLEMS TI 22510

Thread needs solution

So, the question I have is whether or not TI fully supports backing up and restoring and NVME.  And are there any tips or tricks I need to know about.  Or if not supported, does anyone know of a backup/restore solution that does work?

BACKGROUND

I got a new machine with windows 10 pro loaded onto the NVME M.2 drive.  As is my practice, I always take a TI image of my machines after the initial bootup by installing TI and then creating the image.

During the setup of the machine, and after making numerous changes, I decided that it would be easier to revert to the backup and start the setup over again.  When I did that, the machine did not seem to restore properly.  I can boot into the machine, but the wifi doesn't work... It says it's connected to my router, but Windows Edge says it is not connected.  Ping doesn't work either.  Running troubleshooting says that the gateway (router) is not available, so obviously a bunch of stuff in the networking side got garfed up during the restore.  

The machine was working fine when I made the backup.  I restored using sector to sector thinking that might help, but it didn't.  I tried using the WinPE environment in the Tools section, but when I booted up to WinPE I found that the WinPE version doesn't support the new tibx extension.  If I select ALL FILE TYPES from the browse backup option, I do see the .tibx, but clicking on it gives me a message that the backup is not the last one in the set.  The backup is a full backup with no incrementals.

 All of my other machines and devices (68 of them) are connecting fine to the router and I'm not having any networking problems.  Just for snicks, I did reset the cable modem and router, but of course, that did nothing to fix the problem.  Besides, there are other OS components that are also, probably, hosed.

0 Users found this helpful

So, the question I have is whether or not TI fully supports backing up and restoring and NVME. 

Yes, this is fully supported by ATI 2020 and earlier versions available since NVMe was supported, though some earlier versions required that WinPE media be created and additional device drivers injected.

If you have created a full disks & partitions backup image of your NVMe M.2 SSD drive to an external backup drive or other backup drive, then this should be fully capable of restoring back to the same source drive or to a new NVMe M.2 drive in the same computer.

The key with NVMe M.2 drives is to use the Acronis 'Simple' WinPE rescue media booted in UEFI / GPT boot mode, and to recover the drive at a Disk level.

See KB 63295: Acronis True Image 2020: How to restore your computer with WinPE-based or WinRE-based media - for screen shots of the process.

Note: when using the rescue media, please take a moment when the recovery process is completed to review and/or save the Log for the recovery operation.