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SOLVED - Update 20770 will not be announced

Thread solved

When having 20600 installed there will be no notification in via systray or in the product that the Hotfix 1 (20770) has been released.

 

 

 

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Karl, I was notified by both a pop-up message and also on the Account page of the ATI 2020 GUI when the new build / update 20770 was available, with the normal option to Download then install it.  This was from the GA release build 20600 version.

Karl,

This happened to me too. Take a read through this thread.

I still have not solved it.

 

I am having the undefined issue aswell, running Edge Dev

4 installations with 20600 not one of them notifies for updates to 20770.

Karl, Bruno,

Did you send feedbacks with system reports via Acronis True Image? 

We need to investigate this.

Hi Renata, yes I think so, please contact Ekaterina, she is in the process to clarify this as said in the other thread. Thank you!

I just sent feedback with system report as well, with reference to these threads.

As noted in the other thread, I found a solution today. It need a cloud backup.

I am seeing now update notifications in
W10 notification center
Systray > Acronis notification center
Acronis > Account

on all pending 20600 devices, even without cloud jobs. Thank you Ekaterina / Renata and team.

solved with later builds, 21400 gets announced.