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Strange behavior of ATI 2020

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1. Problem

I create an image of Drive C: with Single Version Scheme to e.g. drive F: When I try to open the file with windows Explorer this is no problem. When I copy this file to my NAS server and try to open it, the well known error with corrupt file or missing rights is showing.

 

2. Problem

I use the Custom Scheme for backup with the Backup Method Full and the option Delete Versions older than 2 days. The schedule is every day.

The backup is done every day correctly. But the older versions are not deleted after the third full backup. Also if I click on a backup file, the older backup versions of the days before are shown in the Explorer. 

Also the 1. Problem applies to these backups.

 

I reinstalled ATI two times and I use the newest version of ATI. OS is Windows 10. 

 

What is going wrong here?

 

 

 

0 Users found this helpful

Jürgen, welcome to these public User Forums.

I create an image of Drive C: with Single Version Scheme to e.g. drive F: When I try to open the file with windows Explorer this is no problem. When I copy this file to my NAS server and try to open it, the well known error with corrupt file or missing rights is showing.

Copying .tibx files to other locations while retaining the original files and having these shown in the ATI GUI is no longer recommended because of the use of metadata that links these files and creates dependencies.

See the following KB documents published by Acronis with regards to .tibx files.

KB 63518: Acronis True Image 2020: do not delete first tibx file

KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image

KB 63498: Acronis True Image 2020-2021: new tibx backup format FAQ

KB 63425: Acronis True Image: Limitations of tibx backups

KB 63516: Acronis True Image 2020: Incremental backups do not create separate files when using new backup format

KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format

KB 63444: Acronis True Image 2020 and 2021: tibx backups in local destinations

I use the Custom Scheme for backup with the Backup Method Full and the option Delete Versions older than 2 days. The schedule is every day.

The backup is done every day correctly. But the older versions are not deleted after the third full backup. Also if I click on a backup file, the older backup versions of the days before are shown in the Explorer. 

Sorry but if you want the older versions to be deleted after the 3rd full backup, then you should be using the option to 'Store no more than 2 recent versions' and not the option based on the number of days!

The delete versions older than 2 days does not start counting those days until after the next full backup is created successfully, then does the delete after a further full backup is made.