2010 Netbook Edition

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Beiträge: 3
Kommentare: 1

I have purchased and registered True Image Home 2010 Netbook Edition and am trying to install it on my Asus Eee PC 900 which I have recently installed with Windows 7. I have the latest build #4030 but when I try to install it stops just after the 'file copying' clock and an error message come up telling my that I should check for updates or contact Acronis Support.

I have now discovered from your website
http://kb.acronis.com/content/4245
that my netbook is not supported by this software.

I feel that there should have been a 'check compatibility' button with a link to this web page during the purchase procedure is this would have made matters clear to me.

I previously had Acronis True Image Home 2009 running perfectly on the same computer installed with Windows XP.
I also have True Image Home 2010 running on a second Windows 7 laptop and True Image Home 2009 on another running XP.

I look forward to you advice with regard to True Image Home 2010 Netbook Edition.

Ian

Mo, 11/02/2009 - 16:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Beiträge: 4
Kommentare: 942

Hello Ian,

Thank you for taking time to contact us and for your comments regarding Acronis Netbook Edition. I agree with you that information regarding supported netbooks should be available when you purchase the program. I have added this information to customer listening system. As soon as it is verified this information will be available on our web site.

I suppose the only way in your situation is to ask for refund. Use the following link to create support case and ask for refund. 

Let us know if you need further assistance.

Fr, 11/20/2009 - 08:24
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