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2012 5545: Only POP3 accounts are backed up?

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Are only POP3 accounts supposed to be backed up?

I am using Windows Live Mail with IMAP, local storage folders and one POP3 account. Only the POP3 folders are backed up (when there is no email with attachment. Otherwise it fails)

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Hello Pat,

Thank you for your question, I'll be glad to address it.

According to the User Guide, Acronis True Image Home 2012 provides backup of IMAP (Internet Messages Access Protocol) mail folders for Microsoft Outlook. This means that you can back up folders stored on a mail server.

For Microsoft Outlook Express and Windows Mail only backup of local e-mail folders is available.

Thus IMAP is for new versions of Outlooks Express, and Live Mail is still not supported. I have forwarded your comment to the Development team, they will consider adding Live Mail support to the future updates.

Please let me know if you have any additional questions or concerns, I will be glad to address them.

Thank you!

Very clear. Thanks.