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2012 won't install over 2011

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When I try to update it says already installed but I have 2011 installed? When I uninstall 2011 and try again it installs 2011 again from the ATIH2012_5545_en_US.exe file?

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Ronnie,

Check in the add/remove programs and look under the P for Plus Pack.

Do you have the 2011 plus pack installed? If yes, uninstall.

If this is your situation, please let us know the result.

I don't have a Plus Pack installed. BTW, running Windows 7 with a new Dell I7, 8gig ram with no issues.

I am really disappointed that this has been released prematurely! I rely on Acronis to maintain my home network as well as recommend it to all my friends and computer clients. I had installation issues with 2011 also until they sorted it all out. I guess wait it out again until it works???

The next step would be to run the Acronis Cleanup tool for 2011. Link in my signature below.

A prudent safety measure would be to have a current backup before you run the cleanup utility.