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Acronis

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I have used Acronis 2014 and later upgraded to 2015 (3 PC license)

I have now uninstalled the programs on both computers and opted for another product, as I found too many problems from just normal backup procedure.

It is in my opinion a program that tries too hard, too complex and just too many fails.
Cryptic messages are no help in solving problems, and I have no inclanation to go into the lenghtly rigmaroles for support.

This forum with the endless problems is an indication how unyielding this product is.

This is definitely not a program I would recommend to purchase to anyone.

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I agree because it shut me down on the first boot up after installation. You don't want to business with someone that don't provide a phone number. 12 worked fine but 15 is a nightmare!

They should refund our money.

I've noticed that Acronis is replete with inconsistencies. I've tried to use it a half dozen times, but it only worked once. I could go on about the ways it defies the predictable behaviour of software that is suppose to perform a job as stated, but I'm sure others already have that covered. In my opinion, far, far too much time has been spent developing this product to be pirate-proof, and seriously affecting the ability of legitimate users to make it work normally.

Added to that is a feeling I get about this company's arrogance. I don't expect this message (or yours) to last if it even makes it through the gauntlet of censorship of Acronis owners. This is all about money, apparently, but unless they come up with a few significant updates to solve my problems, I too will buy the next best thing. In fact that's what I'm just about to do.

Denis Et Al:

The following was a post I made a couple of days ago. Yet, it appears to bring insight, though NOT acceptance, to the current issues being reported with Acronis. I bring it here only because a consensus of sorts seems to support the theory that's outlined below (either in part or in whole). The end result is a flight from Acronis, not to the product.

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Yet, and for reasons unknown, I've rocked along with the idea that Acronis would have the issues corrected, and a product update would be forthcoming.

I'm enough of a businessman to know that the decisions were based on cost, not on the public's acceptance and use of their product. This is clearly evident from the issues plaguing the product. Combine that with the dropping or decoupling of several key features of 2014 and prior releases (TryIt for example, file/disk cleanup) the driver for this is evident.

Sadly, appropriate updates arriving in a timely way has not been the case. Issues continue to plague the product. Just think of businesses that have relied on Acronis over the years. How badly they are affected. The type of issues being identified can put a viable and robust business on the street, along with the 100's or more employees that rely on that business to feed their families.

Yet, it remains clear. A complete architectural redesign and deployment was initiated for 2015. The Executive decision to deploy it without adequate testing and support in house has resulted in a clearly inferior product from past releases. And, unfortunately, the slow downs and lack of response [by their technology group] could very well be actions by the Executive that permitted such a product to be sold, and he is undertaking a CYA approach by removing Customer and Technical support associates from the payroll of Acronis. Bad decision too, as they are the ones that understand the fundamentals of the product.

Despite the issues plaguing the 2015 release, even for my 24x7x365 system, I believe that Acronis recognizes these issues and is working to resolving them (somehow.) It is very unfortunate that the buying public should have to suffer through their poor decision to take this path with the product. I know that a few may remember the day that Coke changed their formula and marketed it as 'Coke'. The backlash was severe enough to get Coke a Cola Classic out to the market as rapidly as possible, while the Executive which made that decision, well, lets say he had incentive to find greener pastures elsewhere.

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[The bottom line? Those of us that recognize the value of backing up their system do so because they know their information to have value. To place trust in a product of this type, and have that trust treated as trivial and unimportant, certainly indicates the type of culture now evident within the halls of Acronis.]

Denis Et Al:

The following was a post I made a couple of days ago. Yet, it appears to bring insight, though NOT acceptance, to the current issues being reported with Acronis. I bring it here only because a consensus of sorts seems to support the theory that's outlined below (either in part or in whole). The end result is a flight from Acronis, not to the product.

-------------------------------------------------------------------------------------------------------------------------
Yet, and for reasons unknown, I've rocked along with the idea that Acronis would have the issues corrected, and a product update would be forthcoming.

I'm enough of a businessman to know that the decisions were based on cost, not on the public's acceptance and use of their product. This is clearly evident from the issues plaguing the product. Combine that with the dropping or decoupling of several key features of 2014 and prior releases (TryIt for example, file/disk cleanup) the driver for this is evident.

Sadly, appropriate updates arriving in a timely way has not been the case. Issues continue to plague the product. Just think of businesses that have relied on Acronis over the years. How badly they are affected. The type of issues being identified can put a viable and robust business on the street, along with the 100's or more employees that rely on that business to feed their families.

Yet, it remains clear. A complete architectural redesign and deployment was initiated for 2015. The Executive decision to deploy it without adequate testing and support in house has resulted in a clearly inferior product from past releases. And, unfortunately, the slow downs and lack of response [by their technology group] could very well be actions by the Executive that permitted such a product to be sold, and he is undertaking a CYA approach by removing Customer and Technical support associates from the payroll of Acronis. Bad decision too, as they are the ones that understand the fundamentals of the product.

Despite the issues plaguing the 2015 release, even for my 24x7x365 system, I believe that Acronis recognizes these issues and is working to resolving them (somehow.) It is very unfortunate that the buying public should have to suffer through their poor decision to take this path with the product. I know that a few may remember the day that Coke changed their formula and marketed it as 'Coke'. The backlash was severe enough to get Coke a Cola Classic out to the market as rapidly as possible, while the Executive which made that decision, well, lets say he had incentive to find greener pastures elsewhere.

----------------------------------------------------------------------------------------------------------

[The bottom line? Those of us that recognize the value of backing up their system do so because they know their information to have value. To place trust in a product of this type, and have that trust treated as trivial and unimportant, certainly indicates the type of culture now evident within the halls of Acronis.]

Thanks you make me happy I didn't upgrade. The last good Acronis experience came free in Seatools with a 320GB drive.