Acronis destroys two partitions. Danger!
If working with PCs, sometimes there comes a moment, where everything has to work, because you promised to get ready.
To get rid of that partially, dumb guys like me buy Acronis.
As in former times already suffered with Partition Magic Drive-Image, two random partitions where blanked out. But I am not able, to find the "unhide"-button in Acronis 2014.
I will write down the whole story to this acronis desaster, but if someone knows a solution:
Please answer fast!
(last request here needs 2 month to be seen)
this is the story:
backing up a laptop-drive with TI 2014 via USB the restore to a testdrive (don't mess with foreign data) the restore forces me to reboot, and threatens: otherwise you've waited in vain (rollback)
So i stopped an other job "virusdetection 30% of est. 3h", to be able to work on the just build restore.
After the reboot my 4TB WD is gone. 2TB content of *.tib.
To check this catastrophe, I tried to boot my W7-Partition. - Oops!
Booting again W8, I didn't see both of the partitions, w7-boot and data4T. I can find them in "Computer", but when I doubleclick it says: access denied
Is it possible, concurrent tools don't shock you with that lethal sh**?
Of course, this is a minor-problem.
Acronis trashes totally "not involved" volumes,
neither source,
nor drain,
nor running current OS,
only containing 2T funny *.tib-files,
is nothing to get really worried about.
Let's buy more to get rid of our data faster.
Gee! I would like to help, but to be honest with you, I don't understand what you are talking about.
Sorry, I'm talking about Acronis 2014, which I use to backup whole disks via USB-adapter to a large local disk. To go ahead in fixing whatever problem this system-disk has, I restore the image to a test-drive, so I can smash everything as I like without risking any data.
After a reboot, asked by an "Acronis 2014 restore" to an USB-Drive , two of seven Partition are gone.
One lost partition is on a SSD, carrying W7 as main working-OS, and one GPT 4TB partition. I still can see the content with the Acronis-Disk-Viewer, but the OS denies access to every folder. I only can see the whole partition in "my computer". If I try to open it, OS says: access denied. So I can't see any folder at x:\ .
Maybe this 4T is correctable by Windows-policies, but i doubt it works for the W7-boot. On the other hand, the Registry-Tool PCWMyrights* doesn't offer to overtake rights, which normaly appears in the shifted context-menu. And normally it works very well.
*PCWMyRights is a registry-command from a German PC-magazine, enabling to overtake rights of files and folders. If there's nothing to do, because you already own all files and subfolders - as usual - the option "take over" doesn't appear in the shifted context-menu.
Rebuilding this W7 from a backup needs to power off pc totally, it means disconnect mains, press start-button, then reconnect 230V, then boot and the ethernet-controller sees the cable again. Another 2 minutes of the time, lacking in the end.
These are the days, "everyshit" should happen.
Somebody feels likely to help?
W7, one of the two missing partition restored.
2T of Acronis files gone doesn't worry anyone?
now comes the major-trouble. First 2 1/2 hour of repeated backup, which I already have on this 4T-Drive,
The next news is:
the TI 2011, installed in my right now working W7 (restored from archive), shows the tree of the 4T-drive, but no files *.tib.
Is it recommended, to have a backup for the backup, before you use TI 2014?
4TB-Drive & 2011 as wel as 4TB & USB smells like problems to me.
A lot of USB-adapters/controllers don't handle drive sizes >2TB correctly. Unless your USB-controller is CERTIFIED by the manufacturer for >2TB and you know that it works (i.e. you already had success using the very same controller with a drive bigger than 2TB), I think that's the culprit. Also I think TI 2011 is too old to handle a 4TB-drive correctly.
I'd do >2TB only with brand new equipment, and at this time I'd refrain from having the boot partition on such a drive due to compatibility issues. Even if it works in your current system, you never know if for disaster-recovery you may have to connect such a drive to a system that is not capable of handling big drives correctly.
Make sure you at least use the latest drivers and firmware.
You are right with Acronis 2011.
But when you start reading from the top this thread, posted in TI2014, you will notice, that Acronis 2011 comes to topic, after 2014 caused this "destaster for a safty-tool".
Slowly I felt, that I'm the only guy around, having a machine with two win-versions, separated each on two SSDs, booting each the same i5 4670 8GB RAM, and serving a 2, a 3 and a 4TB WD-HD to carry those *.tib-files.
Of course, the market likes idiots, buying a machine for each OS, they need to know. But in my case all the money you need got to be earned with work.
Slowly I felt, that I'm the only guy around,
...and being dumb enough to own several TI-Versions?
Is it too strange, if a laptop with GPT-drive drops to your table, to image it by an USB3-Dock before you put hands on the registry? And for GPT-UEFI-things I boot W8 with installed 2014. If Acronis failed in doing it to or from the 4T-Drive, I move them to the 2T. (Seagate is about to sell 8TB)
Or to explain the owner that accidently all the data is gone?
Starting Total-Commander as administrator, I can access all data and overtake all rights.
Of course you must be crazy, if you want to boot an OS, fooled in shape this way.
Remember, I also have lost an OS-Partition, by the use of Acronis True Image 2014.
QuixX,
I have been following this thread and much like Pat have been trying to figure out what exactly your situation is. At this point I still do not have a clear understanding but I have come to some conclusions none the less.
My take so far is you have 2 SSD's and I assume each one has an OS install of which one is Win 7 ??? Both of these drives are in the same machine and you choose at boot which one loads. You also have 3 TB drives, a 2TB, a 3TB, and a 4TB which are all external mounted in enclosures and attached via USB.
Now your complaint seems to be that TI makes 2 partitions disappear, become inaccessible, but viewable with certain tools but the end result is a non bootable disk which indicates that you are attempting to restore one of your SSD"s OS. That drive is using a GPT format or so it sounds.
If my assumption is correct then I must say you are on the cutting edge of PC enthusiast computing. As such you should recognize that you have a complex disk subsystem you are using. That in itself invites trouble when it comes to doing any file system work at the disk level. Your comments about the application requiring a reboot to complete the restore means you are running the restore task from the installed app from within Windows. Quite frankly I think in doing that you are basically asking if not inviting things to go wrong. It is my opinion that it is never a good idea to perform an OS system restore from a live (active) disk as there simply is to much that can go wrong even though the app will clearly let you do this.
My suggestion to you is that you only perform OS system restores using the boot media disk and such a restore should be done preferably from a full Disk Mode backup .tib file.
I would also add that the TrueImage clone function is at disk level and anything on the target disk will be replicated by whatever is on the source disk to achieve a copy.
When using the backup and restrore procedure, the user controls what is restored and where restored. If using a disk restore. the restore will likewise wipe all contents of the target disk and replace those contents with the contents of the backup.
Sorry for delay.
QuixX,
I have been following this thread and much like Pat have been trying to figure out what exactly your situation is. At this point I still do not have a clear understanding but I have come to some conclusions none the less.
My take so far is you have 2 SSD's and I assume each one has an OS install of which one is Win 7 ??? Both of these drives are in the same machine and you choose at boot which one loads. You also have 3 TB drives, a 2TB, a 3TB, and a 4TB which are all external mounted in enclosures and attached via USB.
Almost. In total, there are five drives in my pc-case, because my H87M-E only has six SATA-ports.
Is this a hint not tu use to much drives with Acronis?
Now your complaint seems to be that TI makes 2 partitions disappear, become inaccessible, but viewable with certain tools but the end result is a non bootable disk which indicates that you are attempting to restore one of your SSD"s OS. That drive is using a GPT format or so it sounds.
No, I only use GPT for drives above 2T. The image of the W7-SSD destroyed by Acronis lives on a 2T MBR.
If my assumption is correct then I must say you are on the cutting edge of PC enthusiast computing. As such you should recognize that you have a complex disk subsystem you are using. That in itself invites trouble when it comes to doing any file system work at the disk level. Your comments about the application requiring a reboot to complete the restore means you are running the restore task from the installed app from within Windows. Quite frankly I think in doing that you are basically asking if not inviting things to go wrong. It is my opinion that it is never a good idea to perform an OS system restore from a live (active) disk as there simply is to much that can go wrong even though the app will clearly let you do this.
I'm the cuttings egde, managing to print money I can trade with people from the other edge. My idea is, people from the other edge never avoid hardware, able to steel double of my time. So it's clear to image their stuff with a fast pc, before you start writing on that client disk.
My suggestion to you is that you only perform OS system restores using the boot media disk and such a restore should be done preferably from a full Disk Mode backup .tib file.
good, but as mentioned often slow way to do this.
Now the point from post #1: How to get back my original NTFS-rights of that 4T?
I don't even know how to write Paragon, but it can't be worse.
I would also add that the TrueImage clone function is at disk level and anything on the target disk will be replicated by whatever is on the source disk to achieve a copy.
And what else, dear Forum-Hero, could be the purpose to buy a program like True Image? Next time to buy untrue image?
When using the backup and restrore procedure, the user controls what is restored and where restored. If using a disk restore. the restore will likewise wipe all contents of the target disk and replace those contents with the contents of the backup.
The trouble is, Acronis fools around on drives, not involved in my commands.
Well, at least I was fairly close on my assumptions about your system. There are no known limitations that I am aware of with TI and how many drives can be in a given system, that is not the point here anyway.
Ok, so your SSD's are not GPT format and neither is your 2TB drive so that leaves the 3 and 4TB drives which are?
So now we have finally narrowed it down to your problem being with this 4TB drive which you say is of GPT format yet you have lost what you say is your NTFS rights to the drive?
In post 1 you claim to have lost these same so called rights as you put it to an SSD as well with a Win 7 partition then you go on to say that your Win 7 is installed on your 2TB drive, are you running 2 installs of Win 7 here?
Now it sounds like you can see these lost partitions which I think are complete drives in Windows Explorer I think but, when you double click Windows complains that "access denied" correct?
That error message gives you this idea that you have lost some kind of rights to these drives I take it?
Have you attempted to look at your disk arrangement using Windows 7 Disk Management Console? If not, you need to do that and while your at it if you can capture a screenshot of what Disk Management shows and post it hear maybe someone can be of further help.
Well, at least I was fairly close on my assumptions about your system. There are no known limitations that I am aware of with TI and how many drives can be in a given system, that is not the point here anyway.
Ok, so your SSD's are not GPT format and neither is your 2TB drive so that leaves the 3 and 4TB drives which are?
They need to be, because I have enough Partitions to care on this PC.
So now we have finally narrowed it down to your problem being with this 4TB drive which you say is of GPT format yet you have lost what you say is your NTFS rights to the drive?
Invoking Ghislers Total-Commander as admin shows all tree and data, but copying to the 2T-Drive seemed to be quite incomplete. As "User" you get the message "access denied", if you even only want to see root of the drive.
In post 1 you claim to have lost these same so called rights as you put it to an SSD as well with a Win 7 partition then you go on to say that your Win 7 is installed on your 2TB drive, are you running 2 installs of Win 7 here?
... The image of the W7-SSD destroyed by Acronis lives on a 2T MBR.
The image lives there, not the system. Incremental.
Now it sounds like you can see these lost partitions which I think are complete drives in Windows Explorer I think but, when you double click Windows complains that "access denied" correct?
Correct, I even didn't see an info about the capacity or occupied space .
That error message gives you this idea that you have lost some kind of rights to these drives I take it?
That's true.
Have you attempted to look at your disk arrangement using Windows 7 Disk Management Console? If not, you need to do that and while your at it if you can capture a screenshot of what Disk Management shows and post it hear maybe someone can be of further help.
In Germany we have a certain expression like "carrying owls to Athen".
C:\Windows\system32>diskpart
Microsoft DiskPart-Version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
Auf Computer: I5-MIDI-PC
DISKPART> list disk
Datenträger ### Status Größe Frei Dyn GPT
--------------- ------------- ------- ------- --- ---
Datenträger 0 Online 111 GB 0 B
Datenträger 1 Online 2794 GB 0 B *
Datenträger 2 Online 3726 GB 0 B *
Datenträger 3 Online 1863 GB 0 B
Datenträger 4 Online 74 GB 0 B
The asterisk at the end of the line shows the GPT-Drives, on each drive are as less as possible Partitions. Which means, only the SSDs carry two partitions.
The next question: which one are the SSDs?
Not sure what to think of your last question, which ones are the SSD's? Disk 0 and Disk 4 would be my choice, and you, what is your choice?
I am including a link here that should help if your problem is truly permissions. These permissions however are specific to Windows however, not Acronis!
http://www.preyerplanning.com/take-ownership-of-entire-hard-drive-in-wi…
It is to bad you chose not to include a Disk Management screenshot of your system. I have a suspicion that if you had there could have been more light shed on your problem.
I'm not really sure, if it helps on a start-drive, to overtake all rights by user, but this problem was already solved by the Acronis-agent, backing up the W7-stuff. All Data hosted on a NAS, doesn't need to much hesitation.
Of course I do anything to get help, but I'm that kind of calm in that situation, which needs to be controlled by a strong will.
Here is my screenshot "diskmanagement".
It doesn't look that frightening, as I expect, if you don't connect one ore two OEM-Installation-disk by USB-adapter. Some of those Sony,Dell,Acer... throw 4 partition to their customers, maybe to prevent an extra Data-partition, maybe to sell more two-drive-PCs.
At this moment I never touched a SSD beyond 480GB, but I'm sure, SSDs of 2TB will come in future.
So no doubt, harddisks below 256GB getting close to be exotic.
Not sure what to think of your last question, which ones are the SSD's? Disk 0 and Disk 4 would be my choice, and you, what is your choice?
I am including a link here that should help if your problem is truly permissions. These permissions however are specific to Windows however, not Acronis!
http://www.preyerplanning.com/take-ownership-of-entire-hard-drive-in-wi…
It is to bad you chose not to include a Disk Management screenshot of your system. I have a suspicion that if you had there could have been more light shed on your problem.
IMPORTANT: Do not try this on your own C:\ drive (boot drive). It will change so manypermissions that you will end uphaving to re-install windows.
I've already told that. Unfortunately there possibly are differing rights on the 4T too, what I would like to preserve.
Otherwise I've a tool called PCWMyRights, letting you overtake all recursive folders in one command.
The Disk Management screenshot does not show what I had hoped to see but thanks for sending it. I do note that the letter order of drives is missing the letter D: and I: would these be the partitions that are missing or is that no longer a problem?
If partitions D: and I: are still missing did they or were they originally on your 2TB drive?
I see you are running I believe a dual boot W7 and W8 on the machine, what Boot Manager are you using?
You might try shutdown of this machine, unplug data data and power cables from your problem drive (the 2TB), restart machine. After boot up completes, shutdown machine again and reconnect the data and power cables to the 2TB drive and restart and see if that makes a difference.
Concentrate. Ok, I have a special PC, differing from what you see normally. But I think, every third of my posts contains, the trouble is the 4T GPT.
The image of the also lost 120GB SSD lives on the 2T and is already restored. How could I, if there would be trouble?
One of my customers ask for a search in his data on the 4T. It seems to be important. Truly. Mounting would be helpful.
And there's no expert around...
Do they exist at all? Why noone could restore out of a damaged archive? Why noone knows, what Acronis causes to be that "helpful".
In which country do the guys live, who see through the source-code?
Why the official forum hasn't some guy, seeing through this software as for instance other forums have?
Why I only can get a young man, unable to separate five drives in his mind? So hopeless, that this really nice guy, has a little idea about what is going on really, with that Acronis.
True, the guys knowing about, get to much money to fuzz around with people dumb as me, buying software, arranging catastrophes.
How loud must I shout to point to that?
I need more than a guy, who made the one or other successful restore!
Well Sir, pardon me for not understanding! We have a language barrier here and obviously we are not understanding each other. So OK, it is your 4T drive that is at issue here. Thank you for finally saying so in words that I can understand.
I asked that you try to shutdown your machine, disconnect the drive, reboot, and then reverse that procedure for a purpose. Obviously you have no idea what that purpose is and think that I am some young dude without a clue. Well let me assure you that is not the case! I am not confused by your screenshot of your Disk Management view from your machine. I did overlook your D drive letter being assigned to your DVD drive and made mention of that letter being missing yes, but I do know what I am looking at.
Tell you what, how about you have a look at a snapshot of my Disk Management viewer on my PC and let's see what you can tell me about it?
Well, your diskmanagement looks like someone, who likes to run into trouble.
As I like working machines, I never would like to know, what dynamical volumes are.
And what makes it more comfortable, to separate the system from programs, where the one is as useless, as the other without each one.
The only experience you can expect is, to fail in restoring them as a working machine. More, you got to predict, what space each needs, whereas in one volume, the "rest" can be used for both.
W7 ultimate on 60er SSD? Ambitious! I would suggest, to roll back to 32/HP to save disk-space. Remember, the amount of empty space on a SSD prolongs the life of it. The more, the longer. But I'm sure, you sleep well, because you rely on TI2016(beta)-Images.
So what makes you posses this funny dynamic disk-chaos,
without having a clue, what acronis cause to trouble that much?
I means, isn't a Dell out of the box more appropriate to your knowledge?
My problem in simple words:
Take a SSD out of a Sony-Laptop, plug it into a USB3-dock,
let TI 2014 take an Image of the whole drive,
plug another drive now to the dock,
let it restore to it, and as it ends, Acronis set a pistol to your head and says:
"reboot or roll back"
After this reboot two drives are destroyed.
Someone tell my why!
Now comes you, showing the partitioning of a beginner, haunting for traps, which could protect to do "the real work to do".
The best thing: you want to impress me with that shaky shit :D
Your Question for my boot manager was not replied yet:
(good news for a beginner, to keep his machine k.i.s.s.)
Of course "no boot-manager". Most Hardware allows you, to select the boot device at start-up by pressing a key.
Well, at least you finally described your problem in enough plain words that one with little knowledge can figure out what happened. If you had bothered to read the documentation on ATI you would have known that the procedure you used for this imaging of a laptop drive was dead wrong. Further I would say it is a safe bet that you used the Clone option to do this imaging which if not performed correctly will produce failure such as you describe.
Again, you should not attempt disk level imaging of a live (active) drive no matter how slow you think the alternative of using boot media is. Not following recommended procedures to image a drive again invites failure. So it appears that your issues/problems with ATI are self inflicted.
Oh by the way, your comment about dynamic disk, well, I am not worried as those dynamic disks, Disk 2, 5, and 6 contain no data. Their purpose is for processing video/audio/photographic image data during conversion routines and once routines complete are empty drives. The OS being on a 60GB has 30% free space and the only time that changes is for OS updates and Crystal Disk as well as other tools show 97% disk health. Oh, and one more thing, this machine was built in late 2008 so is now 6 years old with not one hiccup!
Have a nice day!
Ok. Acronis recognized, I haven't read the fm, therefore decides to randomly destroy some volumes, preferable the important ones.
BTW: ATI does mean something different, if you are into PCs.
So I'm looking for a software, doing what I ask to do.
But I will regularly visit this thread, maybe someday an expert will take a look at it....
...and to keep away other professional system-backupper from Acronis.
Thank you so far, Enchantech, you have done everything you could do.
QuixX:
ATI is a complex tool. It requires some time spent learning how best to use it. You did not do that. You made some bad mistakes that you might not have made if you had checked the documentation or read previous forum threads in which we give advice on best practices.
ATI did not "randomly destroy" volumes. It sounds as though ATI did just what you told it to do, but you told it the wrong command and used an inappropriate procedure for your situation. Again, if you spent some time learning how to use it, such user errors could be avoided.
Further, your messages were convoluted and confusing, sometimes bizarre. Perhaps you would do better in the German language thread, as some of your issues may be due to translation software.
Oh yes, I'm a fool.
Bizarre style, because to wipe away two Terabyte of Acronis own generated files is bizarre!
Be glad to have the time to study the manual, making 95% weight of the product.
And nobody available who knows, what actually happens. Only manual readers. But 1 need the one who knows why to read this manual, if you only want a snapshot of a drive.
I never would have bought Acronis, if I had known about that limitation. Not able to work reliable.
As now really frightened about this shaky software, I made a transfer from a 320er GPT to a 500er 2.5 HD on shitty User-Hardware by USB-Boot.
I lasted over 5 hours to get ready.
Cam anybody please point me to a software, doing this in a sure manner via an USB-Adapter?
1st I will address the concern you raise in Post #28
There's a lot of useful information missing which I will guess at as best I can.
- The shitty User-hardware has a 320GB hard drive connected to a SATA 3Gb/s controller
- You used a 2.5" 500GB hard drive connected by USB to store the image
- The port that you connected the 500GB drive to is USB2
If you actually moved 320GB of data in 5 hours, that means your average transfer rate was 18.2MB/s. This is not the fault of Acronis ... this is function of the hardware on the system. I can backup 320GB in just under 1 hour using USB3 (average 95MB/s transfer rate)
I second the previous recommendation to move this thread to a forum that is in your native language, QuixX ... it is almost impossible to understand what you are asking.
That being said, I am using Acronis 2014 to back up client systems on my computer before working on them and Acronis has never made my partitions inaccessible.
I realize that the following suggestions do not shed light on how you recover from the original mess, but hopefully they can help you avoid future disaster.
1) NEVER boot into Windows with a client disk connected to your system. This has nothing to do with Acronis and everything to do with Windows. I used to try doing the backups and cloning operations from my Windows and consistently ended up with Windows complaining about being Genuine.
2) which means, ALWAYS perform the backups using Acronis Rescue Media. I now use a SanDisk Extreme USB3.0 flash drive, which takes about 15 seconds to boot into Acronis
3) to minimize the chance of error, disconnect any drive that isn't required for the backup. I leave my computer case wide open and disconnect my SSD. This is not because I think Acronis will trash my drive, it's because I am human and therefore I make mistakes.
4) NEVER have only 1 copy of something. This becomes more and more important as hard drives get larger. If you are going to store multiple system images on a single 4TB drive, you need to have another 4TB drive that is backing it up.
Good luck, and stop blaming Acronis. It's only as good as the user running it. (unless you want to complain about automatic consolidation, but that horse has been flogged enough)
I am just restoring an image from the the damaged 4T-drive to scan for viruses.
I start TI2011 as admin. It now can list the hidden 4T, and after (seems to me) 100x clicking the ok of a box, requesting to move the archives to a MBR-drive, (without giving a chance to do this, :)) it starts restoring.
As I'm german, to read Mr. Snook's answer and write the upper text took me more time than the restore (~80MB/s), I started just before I thought about the Acronis-forum.
For all this I ever exclusively use USB3. Mentioned operation took a docking-SATA and a SATA/IDE adapter.
The reboot on the "accident" was forced by TI, promising physical violence, if not. Just read the thread.
Mostly throughout the day, a former W3.0-User is happy, if there's noting to reboot today.
All the information about the case is in this thread.
Sorry for my bad english, but the politeness of British and American, even Australian visitors made me believe, my texts are comparatively good. This seems to be wrong.
May be I continue later, now I'm too busy.
1) NEVER boot into Windows with a client disk connected to your system. This has nothing to do with Acronis and everything to do with Windows. I used to try doing the backups and cloning operations from my Windows and consistently ended up with Windows complaining about being Genuine.
In my bootsequences, I never rely on fortune. The mainboard invokes excactly the SSD, I want to boot. This machine always has more than one bootable Windows.
No, I can't buy one machine for each OS, so having more than one Windows is every day business.
Of course I only use the fastest booting arrangements, but this doesn't mean, I like to look at booting pcs. Meanwhile this machine often sleeps at night and doesn't boot, until Acronis requests t
2) which means, ALWAYS perform the backups using Acronis Rescue Media. I now use a SanDisk Extreme USB3.0 flash drive, which takes about 15 seconds to boot into Acronis
Unfortunatelly you need an exclusive machine to do this, whereas I continue working on this machine.
3) to minimize the chance of error, disconnect any drive that isn't required for the backup. I leave my computer case wide open and disconnect my SSD. This is not because I think Acronis will trash my drive, it's because I am human and therefore I make mistakes.
That's the point. Working with Imagers since decades, I never fail in configuring excactly what I want. Ok, sometimes I forget to umark the "helpfully" marked by acronis boot-drive.
[quote=Daniel Snooks]
4) NEVER have only 1 copy of something. This becomes more and more important as hard drives get larger. If you are going to store multiple system images on a single 4TB drive, you need to have another 4TB drive that is backing it up.
The images I do, are already backups.
Good luck, and stop blaming Acronis. It's only as good as the user running it. (unless you want to complain about automatic consolidation, but that horse has been flogged enough)
Starting out 25 years ago in autoexec.bat and config.sys, I don't really understand, what you mean?
What a precious editor inside the acronisforum.
Now migrating all files to a re-formatted 4T (via the replacement drive for the NAS) Windows found the drive formatted as exFAT.
I don't know anything about exFAT.