Acronis looses setup after reboot

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I have Acronis True Image 2012 with Windows 7. I normally leave my computer on all of the time and have Acronis True Image running. After a reboot I have to restore all of my online backup settings. I have to reselect the files that I want to back up and I have to respecify my automatic backup preferences. Is this normal?

Thanks.

Ed

Do, 08/01/2013 - 01:20
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Ed - I confess that I am no MVP on ATIH2012, but I do use it. I have read many reports here stating that once you create a backup task, you _should not edit it_. Instead, you should create a brand new task if you need to modify them. This "could" be the source of the problem you are experiencing. According to one or more MVPs on these boards, you need to provide very precise information so that those in the know can assist you based on facts and not what you expect them to read out of your mind.

So,

What do you mean by "Online backup settings" are these the settings for normal, local, backups using ATIH2012, or are they confined only to setting you have created for "Cloud" backup (fancy name for paying "them" for hard disk backup space instead of just buying your own locally attached disk).

I can probably help you with the local stuff (er, the backup tasks you have created in Acronis True Image Home 2012 which create backups to local (internal or external) disks). I will be of no use to you if you are backup up to the (ahem) "Cloud".

Either way, please provide more details regarding how you created your settings, and more importantly - whether you have modified them since you created them.

No doubt, someone with more intel than I have will chime in :)

Do, 08/01/2013 - 02:13
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CareyS,

I am using the "Cloud" to do my backup. By backup settings I was referring to which directories I want to backup. By clicking Edit Online Backup Settings on the main screen I am allowed to specify which files I want backed up. I have to reenter this information after every computer restart. On this same screen I am able to specify if I want to use automatic backup and if so how often. After every restart I have to respecify this information. It doesn't seem right that these items should have to be reset after every system restart.

thanks.

Fr, 08/02/2013 - 00:55
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