Acronis restore problems and glacially slow

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I have just installed Acronis 2015 v6525 on a brand new PC running Win7. I ran a backup of the full machine that I wanted to move over from my old system. This was done to an external (USB3) drive. All worked fine. I then needed to work on the old machine for a bit, so I did an incremental backup to the same drive.

I installed Acronis 2015 on the new machine and tried to do various things.

I only really need certain files right now, so I tried double clicking on the tib file, navigated to the root dir of some files I wanted to restore and dragged them into their intended location. After the spinning wheel (wait icon) stopped, nothing was copied. I searched and found the next attempt

I mounted the tib. That took quite some time, but it eventually mounted. I repeated the steps from the above paragraph and got the same result. Nothing copied.

I then tried to individually copy select subdirs. This worked to a point, then I ran into a problem. When I went to copy my old user subdir (under documents and settings) there was nothing there. I had a permissions problem. I tried to "take ownership" of the subdir hierarchy (within the archive) but that didn't work. In all fairness, I did not expect it to.

I then ran the Acronis 2015 shell and tried to restore from there. It found the archive on the external drive, opened the archive, I selected my files, hit restore, the restore window came up with the time remaining, then nothing. 3 hours later and the percent was still 0%, I killed it. It turns out it had copied something as there were some dirs in the destination dir. 3 hours with no feedback on the screen at all is unacceptable.

I created an acronis boot disk. Still glacial.

I copied the two tib files onto the HD and used the boot disk again. I let this one run to completion. It took 12 hours to do the restore.

It did not take that long to backup! Took maybe 1 hr or so.

What is going on here? If I discover that I need to recover some file(s) I missed before, I am not willing to waste 12 more hours to do it.

Mo, 12/29/2014 - 12:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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PS: I set a new restore up earlier this AM and looked at it just now (perhaps 4 hours later) and it says 3 days and some odd left to go.

Because I know someone will ask, I have AV and I turned it off. MacAffee if it's important.

Mo, 12/29/2014 - 16:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello EC,

the thing is, that Acronis Linux environment doesn't support USB 3.0 and therefore the restore goes through USB 2.0.

In your case the WinPE-based media with USB 3.0 drivers should significantly speed up the recovery.

Thank you.

Mi, 01/14/2015 - 11:53
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