Acronis stops after 23,38 MB
9/22/2016 we have installed the new version of ACT 18. To get ACT running Microsoft SQL 2005 was deinstalled and Microsoft SQL 2014 was installed.
Since then?? Acronis did not work. So I have deinstalled it today and then newly installed.
As a result it allways runs up to 23,38 MB. This aplies also if I start the program as administrator.
To attach the system report does not work. 6 MB??
Anhang | Größe |
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screenshot.docx | 671.31 KB |


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Thank You Steve,
but I don't understand how do I get the app. The link takes me to:
All ATI Users...please refer to the link below regarding internal error messages contained in log files. In most all cases, these internal error messages are not a problem, as long as the task completes successfully.
https://forum.acronis.com/forum/117750#comment-358980
I did not find something I could download.
Attached are the logs. I do hope it helps.
Anhang | Größe |
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394393-133930.log | 10.31 KB |
394393-133933.log | 171 Bytes |
394393-133936.log | 273 Bytes |
394393-133939.log | 273 Bytes |
394393-133942.log | 171 Bytes |
394393-133945.log | 958 Bytes |
394393-133948.log | 53.79 KB |
394393-133951.log | 3.37 KB |
394393-133954.log | 52.53 KB |
394393-133957.log | 109 Bytes |
394393-133960.log | 48.9 KB |
394393-133963.log | 473 Bytes |
394393-133966.log | 48.57 KB |
394393-133969.log | 473 Bytes |
394393-133972.log | 52.19 KB |
394393-133975.log | 109 Bytes |
394393-133978.log | 51.85 KB |
394393-133981.log | 171 Bytes |
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Helmut, thank you for the log files, these show that you have a problem with the Microsoft Volume Shadow Copy Service (VSS) on your computer and this is preventing the backup task from working correctly.
For the Log File Viewer app, download the standalone version from the following link: https://forum.acronis.com/system/files/forum/2016/03/115626/read_log_file_standalone_2_2.zip
This does not need to be installed, just run the program after extracting from the zip container.
Please see post: https://forum.acronis.com/forum/45832#comment-346558 for a method provided by Acronis engineer Slava of disabling VSS for your backup task.
See also KB document: 36200: Acronis Backup: VSS Troubleshooting Guide
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