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Acronis TI 11 won't boot, AND the site says that I didn't even buy it!

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Hi,

I bought and downloaded both TI 2011 Home and DD 11 Home last week and I have two major problems right now.

1) When I log onto the website it says that I only have my old 2010 versions of these programs. So, I cannot get Support for these new ones!!

2) I need support for TI 2011 because when I make a TI boot on a USB it boots to the Loader. But when I select to run TI the USB light on the stick flashes for about 10 seconds and then the screen just goes all Black and it sits there locked up forever!!

Please Help!
Andy

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Even though you bought them through the Acronis online store you still have to add the new serial numbers to your account to register them.

Once you register 2011 to your account you will be eligible for 30 days free support