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Acronis True Image 11 Home-backup to DVD

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Hi,

I tried this program back on a DVD the entire C drive with Windows 7 64 bit.
A total of 8 DVD (39,6 GB.)
Immediately after create the first DVD (DVD-R Verbatim or DVD-R Imation), appears the message "backup is corrupted" or "Operation failed" or "writing to file error occurred."

Do you know what's wrong. DVD-R are wrong or my DVD drive have not the latest firmware.

Do you know where the problem is.

Do you ever have a similar experience.

Sorry for my English.

Jan Novak

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Hello Jan,

Welcome to the forum and thank you for posting. I will definitely help you with this.

Please note, that Acronis True Image 11 Home does not support Windows 7. I can recommend to download a trial version of Acronis True Image 2011 Home and see if the same issue occurs. If it does, we can investigate it and we offer technical support for the duration of the trial period. You will need to uninstall Acronis True Image 11 Home prior to installing version 2011.

If you have additional questions, please let me know.

Thank you.

Thank you for your reply.

But with the ATI Home 2011 I have exactly the same problem.

Jan Novak

Hello Jan,

Thank you for the follow-up.

I am sorry for any inconvenience but in this case we will need to investigate this issue. Please collect this report and contact our Support team so that we can get this problem resolved.

Please let me know if you have additional questions.

Thank you.