Acronis True Image 2014 Hangs Win 8.1

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I just bought the ATI 2014 upgrade. I want to clone the C: drive (a one-third full 234 GB SSD) on my Win 8.1 system to a 250 GB USB attached external drive. The process of selecting the source and destination drives seemed to work normally (I am an experienced ATI user.) up to the point where the ATI initiates a system reboot. The system hung with a blank screen and did not restart. There were no error codes. After about 60 minues, I forced a reboot, and repeated the above steps to reattempt to clone the C drive but with the same result: the system hung with a blank screen after ATI initiated a reboot. This time the forced reboot took much longer than normal. This the first time I have tried to run ATI 3014 on this machine. All hardware and the system appear to be operating otherwise normally. What do I do now?

Do, 12/19/2013 - 23:51
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Always to a disk clone or a disk/partition restore from the Acronis recovery CD. When you initiate these operations from within Windows, ATI has to mess with your boot records to force the reboot into a pre-windows Linux-based environment. Depending on your system this temporary alteration of the boot records might create issues, or your computer might be well supported by the Linux-based environment. Using the recovery CD is the only way to ascertain this. If this is the second case, you would not be able to recover at all...

Fr, 12/20/2013 - 04:37
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