Acronis True Image 2014 Hard Drive Docking Station compatibility

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Hello,

I am looking to purchase a dual SATA docking station and one of the uses will be for cloning hard drives with ATI 2014. In my experience, after using the cloning function about a dozen times, I found that it will pretty much always work as long as both hard drives are directly connected to the SATA ports of the motherboard of a desktop computer.

The issue is when i have to clone hard drives at a client's office using a laptop, i have tried doing this using:
- Sabrent USB-DSC5 - http://www.sabrent.com/category/hard-drive-enclosures/USB-DSC5/
- Sabrent EC-UST25 - http://www.sabrent.com/category/hard-drive-enclosures/EC-UST25/
The problem arises when I use both these USB adapters to try and clone 2 hard drives; I can select the source disk with no problem, but the target disk in the ATI cloning function wizard is greyed out and i cannot select it (as if the disk is not compatible even though that disk was available to select as a source disk). I know this is due to the USB adapters because I can clone these exact 2 hard disks when connecting them to a desktop computer via SATA directly to the motherboard.

My question is, has anyone had experience with a dual docking station with support for 2.5" and 3.5" hard drives they can recommend?

So, 04/05/2015 - 17:44
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Hi Alex,
I have a few comments / recommendations.

First. Please remove the source disk from the laptop, and install the target drive in its place. Attempt the clone operation with the source connected to the adapter or enclosure. This is the preferred (recommended) procedure for cloning.

If you are having problems selecting the target drive as a destination, please initialize it first before attempting the clone operation. This may not work in every situation with different hardware, so you also have the option of testing compatibility using a 2015 boot CD as well. This is free.

And last... While cloning is fast, it is often safer to create a full disk image back up and restore it to a new disk.

Mo, 04/06/2015 - 03:05
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Thanks for your answer shadowsports.

I should have mentioned that my work is in IT, therefore the cloning of drives I do is mainly for computers that are not my own, therefore it's just faster, when i am visiting a client that needs a drive cloned, to connect the source and destination drives to my laptop via USB and clone them.

I do initialize the drives before i attempt to select them as a destination disk, sometimes i even create a partition.

I do know that sometimes there are cloning issues caused by incompatible sector sizes, and in these cases i do the backup - restore procedure.

I also just now learned that some SATA-USB adapters change the reported disk sector size and this seems to be the root of the issue, so i am looking to find a SATA-USB docking station that does not change the reported disk sector size.

It's useful to know that creating a backup and restoring is the safer way and I will do that when possible.

Mo, 04/06/2015 - 15:19
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