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Acronis True Image 2015 stopped working

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I have used Acronis software for years without any problems.  I upgraded from The original Windows 10 version to the latest one which is Version 1511.  I then tried to run a system image and the software would not run.  I also had True Image disk director install and it would open up but not show anything where my partitions are supposed to be.  The computer is working fine and I am using it now but I need to be able to back it up.  I went so far as to uninstall the software and try to reinstall but it will not install.  It say "True Image 2015 for PC installation failed.  The system cannot find the file specified".  I then downloaded True Image 2016 trail version to see if it would run.  It does the exact same thing.  It will not install.  Any help would be greatly appreciated. 

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The next step would be to run the 2015 TI Cleaniup utility, item 4 inside my signature below.

Do read all the instructions included with the utility.

Thanks for that info.  I will give it a try as soon as I get a chance.  I appreciate your responce.