Acronis True Image disk clone failure.
Hi, I have looked about for a solution to a problem that I have had with Acronis and a new HDD that I bought on Thursday. I am using an Acer Travelmate i7 with a 500GB hard drive. I have Windows 7 Professional SP1 installed.
I bought a Toshiba 500 GB HDD to set up as a spare HDD using Aconis clone utility, which I have used successfully on a Toshiba Tecra within the last month. This is a fully paid up 3 licence program from Acronis themselves.
When I run "Clone a disk" everything goes as normal until about stage 5, and then I get a series of messages as posted a couple of years ago on early forums. Perhaps some-one might have a simple solution to this issue ?
As Acronis gets to the end of the cloning process the following message is displayed:
"Failed to read data from the disk.
Failed to read from sector 518,384,456 of hard disk 2. T|ry to repeat the operation. If error persists, check the disk using Check Disk utility and create a back-up of the disk. Input / Output error [0xFFF1]!
If I press "Ignore" or "Re-try" I get the same message each time that I press "Enter" with the exception that the "Input / Output error" number changes. I have run a couple of utilities to see if there is a disk error, I tried ChkDsk, which I know isn't very good, and also Seagate Seatools utility, and nothing seems to be wrong.
I have tried formatting the new HDD, and I am now running the Acronis disk clear utility to get everything off the disk.
I am wondering whether there is a problem with the HDD, which I bought new from Curry's / PCWorld. The last disk that I cloned, 3 weeks ago, was a Seagate Momentus Hybrid drive and I had absolutely no problem cloning a Toshiba HDD onto the Seagate. I used the automatic option when cloning, and I used the same process yesterday and again today, but there is no way that I can get past the error messages.
Perhaps some-one can offer a fairly straight forward solution ? |Do I return the HDD to PCWorld and buy another Seagate ? This would seem to be the obvious answer, but perhaps I am missing something. I have spent about 8 hours so far on this particular job and I would just like to get it done, so that I can keep a straight change-out disk available.
parkman
Would suspect that the error comes from the drive being disconnected improperly from a system at some point. This drive I believe is attached to a machine via USB correct?
With drive attached to machine from within Windows have the OS Safely Remove the drive from the machine. Once that process completes disconnect the drives USB and power cables and leave unattached for a few minutes. Now reattach the power cable then, the USB cable and allow Windows to reinstall the drive. Once that hs completed try your clone operation again.
to Tuttle -
Answers like this are just stupid. I seen you post this crap to other users. Just keep this sort of opinion to yourself. Some of us actually want to be able to do things for ourselves.
You sound like the kind of dork who works for a repair company, and who wants users to bring machines in for this type of job to prevent people being able to show what a bunch of charlatans you are.
parkman
Hi Robert, you are correct, I am using a USB-connected Toshiba hard drive. The only time that the drive would be "disconnected" is when Acronis wants to restart Windows. Otherwise the drive remains connected at all times.
I think that my best bet is to buy another drive the same as the previous drive, by Seagate, and try again. I would suspect either the HDD or the housing is faulty. At least I know that I was able to previously clone two other disks without any problems.
But thanks anyway, for your reply.
parkman
to Tuttle -Answers like this are just stupid. I seen you post this crap to other users. Just keep this sort of opinion to yourself. Some of us actually want to be able to do things for ourselves.
You sound like the kind of dork who works for a repair company, and who wants users to bring machines in for this type of job to prevent people being able to show what a bunch of charlatans you are.
parkman
Your rudeness betrays your attitude and lack of respect.
I, as well as several MVPs, advise backup and restore because it is far safer than clone, but achieves identical results. Too often we have to answer users' posts after they have deleted their entire system due to incorrect cloning procedure. Had they done backup and restore, that would not be a risk.
F.a.O. Tuttle: you replied -
"Your rudeness betrays your attitude and lack of respect.
I, as well as several MVPs, advise backup and restore because it is far safer than clone, but achieves identical results. Too often we have to answer users' posts after they have deleted their entire system due to incorrect cloning procedure. Had they done backup and restore, that would not be a risk."
I am not in an apologetic humour. I have spent 25 years dealing with pc-based equipment, which involved anything from repairing production machine-based Windows 3 to Windows XP pc's to laptops and car CPU's, and many times, without being able to fix the issue, that would be causing a problem, on one's own with minimum assistance was a valuable part of many of my jobs.
I have had so much of support technicians who thought that they were the only people qualified to solve a problem that I will not deal with main stream dealers, because of their attitudes. As a for instance I will repeat a circumstance from a Toshiba technician many years ago. I wanted to add extra hard drives to an old desktop to create a raid system, and when I enquired how was the best way to install their HDD's in the machine to create a raid array the he asked me what I was doing fooling around inside a complicated machine like a computer if I wasn't a fully qualified technician, like himself.
I fixed the raid array myself anyway.
If I can assist some-one who is trying to get the experience of trying to do the job themselves I will do my very best to help them. I am a firm advocate of trying to do a job yourself, as you will always learn something from the experience.
What I don't need is some-one throwing platitudes such as "Oooh, don't do this, it is much too difficult for you to understand".
And I will figure out how to sort out the clone issue.
Finally, there is a real and valid reason to do a clone - we need to have immediate HDD replacements in case an airside security barrier pc crashes at some airports where we provide landside/airside security.
parkman