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Acronis True Image has detected unsupported hard disk drives.

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Getting an error when trying to clone disk. Acronis seems to not like a new Toshiba drive that I am trying to clone to. Drive is basic, not dynamic. I deleted the partition and did a quick format to make sure everything looked good. Still get same error. Why?

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What version of Acronis software are you using , and what OS are you running? Is your system using any GPT disks, or Windows Dynamic disks, as the source (current disk layout , not the target)?

Have you checked your source disk for errors?

It is running Windows 7 64-bit. both disks are NTFS basic disks. Have tried Acronis 2010 and 2011, both give same error.

This is usually due to errors on the source disk if the disks (not dynamic or GPT) are supported by the version of True Image you are using.

Open an administrative command prompt from Windows 7 and run

chkdsk X: /f (substituting X with your drive letter)

Check to see if the clone works at this point, if not run this command from an administrative command prompt:

chkdsk X: /r (substituting X with your drive letter)

The /f parameter only checks and fixes the file system, /r checks and fixes the file system and performs a surface scan looking for bad blocks on the volume. The /r command will take some time on large volumes.

Check again to see if the clone works.

Run chkdsk on each partition/volume in your system

Hi Jim, am facing a similar issue. What do you mean by standalone disk cloning system? Much appreciated, thanks.