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Acronis True Image Home 10

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I don't know whether or not there is something wrong my sons' PC other than there being an issue with my Acronis software, but:

I backed up Windows XP on my sons' PC (after activating Windows XP), and then to test it, I tried to restore it. The trouble is, whether I try to restore it from the other hard drive on the PC or from a DVD disk, the loader never starts restoring. It never gets to the restore page, and instead, reboots Windows XP.

Has anyone else had problems like this?

It's highly frustrating, because all I want to achieve is that I don't want to have to keep re-activating my Windows XP product everytime there is a problem with their PC.

Any help would be much appreciated.

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Hi Alan,
In order to restore your backup, you have to put your Acronis bootable cd/dvd in the tray and reboot the computer on that media.Set the boot order from the BIOS to make sure your media is in the first sequence.
May be you know all this, but you did not explain much with what you did as far as this aspect is concerned.