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Acronis True Image home 2010 Plus build 7.046

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Just got a new DELL Studio 15 with i3-350M, 4GB RAM, 500Gb HDD, ATI Mobility Radeon HD5470 w/1Gb RAM.

Acronis starts but when showing ..initializing... the laptop reboots and keeps on rebooting always at the same place.

Tried my Acronis Boot Disk into 2 other laptops and PCs and it works without a glitch.

Any comments or questions are welcomed.

0 Users found this helpful

You could try the ISO media version available in your Acronis account. It usually includes newer drivers and may work better on the new system.

Hello all,

Thank you for your comments.

Mudcrab,

Thank you for your valuable suggestion.

Luis,

I will definitely fix this for you.

This is a known issue which occurs when using our bootable media on a Dell machine, we are still working to identify it. However, we have a special "custom" version which I will send you via a private message in a few minutes.

If you have additional questions, please let me know.

Thank you.