Acronis True Image Home 2012 & Wiping A 3TB Hard Drive

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A 3TB hard drive (SATA III) is not displayed when using Acronis True Image Home 2012 to wipe the drive. However, when you click on the link below the Wipe setting, I can't remember what the link is named off the top of my head, something like: View the state of hard drives, the drive appears and you can scroll through what looks to be all of the sectors.

Interestingly enough, Acronis Drive Cleanser version 11 does see the drive but only wipes a little more than 700 Gig while the rest of the drive remains untouched.

Anyone have any idea how I can get Acronis True Image Home 2012 to see the 3TB drive so that I can wipe all of it?

Any suggestions would be helpful and I thank you in advance.

Fr, 03/16/2012 - 01:11
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Hello Irritated,

Thank you for opening a thread regarding this issue.

I've checked our internal resources: there are no known issues that would match your description. So the situation requires investigation. Could you please send us screenshot of the error, Acronis Info and Acronis Disk Report from the problem machine? It should shed the light onto the situation.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Mo, 03/19/2012 - 17:15
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i have got a 3 tb hard drive i formated it ready to allocate the partitions but i am unable to do this in a windows 7 ultimate and now i am getting that there is no hard drive bigger than 512 in my machine when there is my specs are as follows

amd athlon 3700 2.2 ghz
4gig ram
32 bit os

i also cant register the product? st3000dm001 seagate barracuda

Mi, 05/23/2012 - 08:14
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This might be a limitation of your MB or BIOS. What MB brand/model are you using?

I believe the Seagate Disk Wizard software allows disks in excess of 2.2TB to be installed under windows which have these types of hardware addressing limitations.

Acronis offers and Extended Capacity Manager which does something similar. It allows space beyond 2.2TB to be addressed as a second disk in Disk Management.

Note: Again, keep in mind that your hardware/BIOS may not be fully compatible with these utilities or configuration.

Mi, 05/23/2012 - 18:05
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hi there Shadowports thanks for the responce

I have been able to get 1.99 tb active partition but the rest i cant seem to activate even though i go to computer managment and see 746.52 gb unallocated.

i am running a amd athlon 64 processor 3700+ 2.20ghz
4gig ram
64 bit operating systym windows 7 ultimate
mother board is a Winfast 6150k8ma

i have used the seagate disk managment but still unable to activate the other partition even though i have set it in mb record within that program

please help if you can thanks again for reply

sean

Fr, 05/25/2012 - 09:09
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Hi all,
I've had a rough time with 3TB GPT formatted drive ever since Acronis updated to the lastest version. NO PROBLEMS at all for the previous 4 months using this drive. It suddenly became corrupted & a backup OS with the older Acronis could see it fine.

Mi, 08/22/2012 - 03:51
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