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Activation issue

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I am getting the message "too many activations" and can't reach anyone to increase
my activation count.

Can someone please help me.

Jerry

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Jerry,

True Image 2013 has to be activated on each system it is installed on. The serial number you purchased will be either for use on one system or three systems, depending on whether or not you purchased a single user product, or the three user Family Pack.

Is this the only system you have installed the product on?

To increase the number of systems you can use this product on, you would need to purchase additional serial numbers for each system.

If you are getting this message on the only system you have it installed on, Acronis thinks the serial number is activated on a different system which could be from a previous install. You can "Move" or de-activate the license and activate it again on your system.