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Alienware latest 15 inches problems

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Hi,
I'am trying to take an image of a Alienware 15 bought recently and Acronis doesnt see the SSD and the network. It does however see the SATA drive.
I was wondering if this was an issue resolve by the 2016 edition so I installed a trial of the later but same issue.

Will there be an update regarding this soon ? Will it eventualy work with Acronis 2015 ?

Thank you,

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