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I downloaded Acronis True Image from www.acronis.com/en-us/promo/tihd-download which was the option for my SSD drive. I had a registration key with it which I entered and then I got a activation code emailed to me. But I can't find where to put it and when I try to register it to my account, it says its already registered

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Denise, welcome to these user forums.

You will need to contact Acronis Support directly for any issues related to license keys, activation etc as we have no access to the systems used by Acronis for this type of issue.

License keys / serial numbers are entered on the Account page of the Acronis True Image application GUI