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ATI 2011

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I backup to an external hard drive that is not on all of the time. My backups are timed backups at 1:00PM. If I don't have the hard drive on at that time the backup fails but I get a message that I need to make a decision within 30 minutes. Turning on the external hard drive at that time does not solve the problem. Clicking on the error message does nothing. If I try to start the program then nothing happens. I have to go to windows task manager and kill all instances of ATI. Then I can start the program and perform the backup without problem. So, what is the procedure if I miss turning on my external hard drive and I am still within the 30 minutes where "I have to make a decision"?

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A couple possibilities. Most likely, no new updates to the 2011 version so any changes are unlikely.

The lnk below shows a new option added to the 2012 version. The last update to 2011 had many changes. Check to see if this change might have been added to 2011.  I believe added delay time and number of retries may be applicable to  your situation--if you have a choice.

sites/default/files/mvp/user285/misc/timeout-options-2012.gif

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Other possibilities:

Use the Windows scheduler (not acronis scheduler) to schedule a reminder a few minutes before 1. This could be opening a bat file open the screen with a message or a word file, etc.  The downside is that would not delay the backup if you are not there.

A program which I use and find really helpful and it works is forum MVP MudCrab's Drive Notify program.  This comes in both free format and a paid format ($9).

What this program does is that user adds a link to the Acronis pre/post pre commands when task created.  When 1pm arrives, TrueImage starts the backup program which starts Drive Notify. TrueImage will do nothing more until Drive Notify closes.

Drive Notify starts and puts a user created message on the screen for you to connect or powerup  a specific external device. The message remains on screen until that specific device is recognized as connected; or program waits until user cancels the message which cancels the backup.

The difference between the free and the paid version is that once the message is on the screen, it requires user input (user press the ok button) before Drive Notify will accept and close the screen which starts the backup. User input required even if the drive is attached in advance. Whereas, the paid version requires no user input; once the correct disk is attached and recognized, the Drive Notify window will close. If the drive is pre-attached, the Drive notify window will appear and auto close with no user input.  To me, the paid version is well worth the convenience of automation.

Thus, the backup never really begins until Drive Notify has closed so no error message unless you cancel Drive Notify.