ATI 2014-6614 Rescue CD Locks Computer

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 1
Kommentare: 1

We have many new computers that will lock up with trying to boot up to the recovery CD created from 2014-6614.
They will boot up to the splash screen fine. But the flash screen will clear and the screen will blink once and then the entire system becomes unresponsive. This lock up occurs in between the splash screen and before the little Acronis logo that normally appears in the top left corner & says "Loading. Please wait." (never gets to that point).
A hard boot is required.

Case in point:
We have many new Dell R720 servers we are attempting this on. So far, not one server will boot to the recover CD or even a recovery USB. They will boot to other CDs and DVDs correctly.

I've tried to boot with F11 and removed the "quiet" option, but after that the unit still locks up before any output can be obtained.

Is Acronis True Image incompatible with new Dell servers now?

Do, 11/21/2013 - 18:12
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Beiträge: 1
Kommentare: 1

New update to this failure. This now occurs on all new units from Dell PowerEdge. Such as R720, R820, etc.
It seems that Acronis True Image has a epic failure when attempting to search for the controller type and drives.

Since other CD's have no problem booting to this unit such as different linux distributions and also Windows Servers version 2008 and 2012, its really looking like the problem is Acronis at this point.

So far, attempts to reach them for information and/or support have gone incomplete.

Mi, 12/18/2013 - 20:51
  • Anmelden, um Kommentare verfassen zu können