ATI 2014 Premium backup validation fails

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I just blew away all backups and copies of backups, ran a full (incremental type) backup then I tried to validate the backup and the copy of the backup. Both validations came back with the following:

Operation with partition '0-0' was terminated.
Details:
The archive is corrupted (0x70020)
Tag = 0xF5F8CBCF76155663

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070020

I followed the directions to search for the problem but no joy, search can't find this code.
Has anybody experienced this and if so what is the problem? Is it a case of it not really being a corrupted backup but really a case of the source files having changed since the backup last touched them? After all this is an operational system and it's in use.

BTW, I store the actual backup on a USB3.0 external drive and the copy is on yet another USB3.0 external drive.

Mi, 08/27/2014 - 17:49
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You wrote: " I store the actual backup on a USB3.0 external drive and the copy is on yet another USB3.0 external drive." I don't know what that means. You must have both the latest backup and the previous incrementals in the chain on the same drive for ATI to validate the chain.

"Corrupted" is, unfortunately, a rather non-specific error message, in spite of its rather specific sounding term. It really just means that ATI can't validate the archive, which can be caused by disk errors or connection errors, rather than any problems with the .tib file itself.

Validation failure is often due to hardware issues. To troubleshoot, see Grover's new backup and restore guides http://forum.acronis.com/forum/29618 and http://kb.acronis.com/content/1517

Run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.

Mi, 08/27/2014 - 20:51
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