ATI B&R Home 2010 difficulty 'forcing' full HD size on repeat recovery
Hi:
Summary: Confusion recovering an 11 GB HD image from a 18.9 GB physical drive onto a 232 GB physical drive a 2nd time (1st time was successful, 2nd time forces 232 GB HD = 18.9 GB).
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0.1) I have looked in the knowledge base and forums as well as the ATI Home 2010 help files but either am searching for the wrong topic or don't understand the answers, so I apologize in advance for not recognizing if the answer is out there.
0.2) My FIRST recovery of an (Acronis-powered Seagate DiskWizard?) 18.9 GB (physical) HD TIB file from 4/2009 successfully installed onto a 232 GB drive (8.4 GB TIB expanded to ~11+GB, HD had ~219+ GB remaining), with downloaded trial ATI Home 2011 last week (F11 method configured). I am fairly sure I did NOT check sector-by-sector when recovering last week, but do not remember what options were chosen when the backup TIB file was made (4/2009). It prompted me to wipe the existing data, which I expected.
0.3) I then purchased locally ATI Home 2010, pleased with the trial 2011 results. (Didn't have 2011 in stock yet & I need to finish this recovery urgently).
1) Something went wrong during a subsequent Windows XP Pro update and I had to repeat the recovery process.
1.1) I think I selected sector-by-sector when doing recovery #2 for some reason, and also had not configured the F11 method yet.
1.2) I later realized the recovery installation had mapped the 18.9 GB to the destination drive; now appearing to be an 18.9 GB drive with only ~ 7GB left, not the 219 GB I expected.
2) I have spent most of the day repeatedly but unsuccessfully trying to recover the full hard drive capacity with different methods (F11, from ATI Home 2010 CD, sector-by-sector, NOT sector-by-sector. It acts like it knows better than me and sets it to 18.9 no matter what I try.
2.1) As a last resort, I tried to format the destination drive (couldn't do it with unregistered 2010 in trial mode, so I entered the ATI Home 2010 s/n (no Internet connection yet as not recovered yet)) restarted in normal mode and formatted the drive partition successfully.
3) I am now ready to recover the TIB image again. I can see a 232 GB hard drive, the TIB file shows 18.9 GB and there is not yet an Acronis partition. All of this appears 'normal', but I evidently do not understand how to allow the 18.9 GB HD image to take up ONLY what it needs (the 11+ GB it contained) and allow the remainder of the physical partition to remain available.
(useful or useless info: The PC had XP Pro SP2 on it when the TIB image was created April 2009. The TIB is being restored from an external USB drive).
Thank you
Murray
Kind of pathetic, but the old Disk Wizard by Acronis that came with the hard drive allowed me to set the partition size when I recovered the TIB file it again (resulting in two copies of the unwanted small partition (one the active one), plus the most recent recovered one that used what space was left (about 200 GB now). I set up the F11 configuration and told it to use one of the nuisance partitions I'm trying to get rid of. The system now boots fine but has 'at least one baggage' partition that show up in Windows but not Acronis or Disk Wizard interfaces.
My prior attempt to resize within the Acronis menu seemed to only allow me to easily change size for the Acronis special zone.
In another previous attempt I accessed a free space 'before and after' slider that moved a sliding window icon with options not what I wanted, and resulted in an unbootable system.
Lastly, every time I exit Acronis from the CD or F11-access, it instantly freezes the mouse and the Acronis 'progress timer' icon and after several minutes of no progress I shut the PC down with a 10 second 'hold' on the PC power switch.
I hope this improves. I did not have all these problems with the trial download.
ATI 2010 HOME--Had been using only Win 7 Backup prior to ATI 2010. Had problems using 4k formatted External HD. Windows Image fails when backing up to 4k drives, must use 512 bytes/sector,as in Portable Drives. Finally purchased Enclosure and installed 512 drive (internal). works OK. When installed ACRONIS 2010,used My 4k Ext.Dr (2 TB),BACKUP is OK, but cannot RESTORE from "Environment",using F11 or Boot Disc. Does not show My drive---However, does show my Portable Ext Dr (512 format), which contains previous ATI BACKUPS. Also both drives are connected to USB 3.0. Connecting 4k Ext Dr to USB 2.0 didn't change anything. I'm now looking for another enclosure to install my recently purchased 2 TB internal drive. Is this Typical?
Hello Backupnut22,
Thank you for your comment, I will be glad to help you.
Advanced Format support was introduced in the Acronis True Image Home 2011 version, so 2010 officially doesn't support it, but it shouldn't cause problems during accessing the backup for recovery. We'd like to investigate the issue.
Could you please gather Acronis Info, submit a case with the information attached, and let us know its number.
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Thank you!