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ATI Home 11 no licence code found

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Good morning everybody.
I installed old version of ATI Home 10 build 4.942, then dowloaded version 11 build 8082 and installed it.
When I tried to open the software I've been advised that no correct Licence number was found.
I did digit both licences when installing software.
Tks/'Regards

0 Users found this helpful

Hello Franco,

Welcome to the Acronis forum and thank you very much for your post. I will definitely help you with resolving this issue.

Could you please make a screenshot of the error message and get back to me? Does the error occur when you start the program or when you click on backup?

Let me know if you have additional questions please.

Thank you.