Direkt zum Inhalt

ATI2014 5560 - Windows Live Mail 2012 - "The last Backup has failed"

Thread needs solution

I'm on Win7 64-bit, new to Acronis, only having had the (registered/activated) application installed for a week or two.

I can't get ATI2014 5560 to backup my Windows Live Mail 2012 email accounts. I'm trying to backup everything, all folders and accounts.

I've read several similar threads, and tried the recommendations, but to no avail. CheckDisk finds not a single error.

The process seems to start and finish immediately. See attached images.

What next?

Many thanks, John.

Anhang Größe
acronisfail.jpg 55.07 KB
acronisfaillog.jpg 38.49 KB
0 Users found this helpful

There was with 2013 a problem with Windows Live Mail on some systems.

Following things to try.

Try backing up before you've opened Live Mail.

Check in Windows services if VSS is enabled, you may have more than one type of VSS shown.

If you are backing up as a 'mail backup' try selecting the PST folder as a normal backup, or vica versa.

Full disk or partitions images will work, but you might not want to go that route.