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ATIH 11 should system back-ups be bootable

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Having crashed a laptop hard drive (by knocking the laptop off the table) I replaced the internal hard drive thinking I could use my recovery discs to rebuild the system - WRONG !!

Next step was to access the .tbi file that I had also made on an external hard drive. I had used the back-up feature of ATIH 11 to produce an entire C drive back-up.

On re-installing this to my new internal hard drive, Windows is unable to start up, claiming critical features are missing.

Can anybody help with what I am doing wrong please?

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What are the messages you see?
What type of backup did you produce? Was it a disk and partition backup, a one click backup, a file backup?
What is the type of laptop you have?

I suspect that the bacup didn't include the right information (for example some hidden partition), or was not the right type of backup (for example it was a file backup).

I'm running a sony vaio with XP Pro.
When I made the back up I used the Backup and Restore option / My Computer but I didn't select the "Create an image using the sector by sector approach" - is that where I went wrong ? It seemed like an awful large file and I assumed (wrongly ?) that it was backing up lots of empty space rather than just the system files etc. !!
In the manual it shows a screen that I don't recall seeing "Disks and partitions" or "System state" so I'm not sure what I selected there (if anything)

If I where starting from scratch, with a new laptop, and wanted to preserve a complete "as received" image of the hard drive that would be re-installable on a replacement hard drive (ie it would boot up as though it were the original laptop) what method would you recommend ?

Thank you for your help :-)

You don't need to select the sector by sector option.

You need to create a disk and partition backup of that includes all the partitions that ATI shows you on your system disk (the disk that contains your OS). If you have several disks, let us know. Typically a laptop has only one disk.

I suspect you have clicked on "backup my system", and that default backup might not include everything that is necessary.

If you are referring to version 11 (and not version 2011), here are a couple screenshows which may be helpful.
Download and unzip the files. Click on the exe to start the screenshows on
V11-Creating backups
V11- Using Recovery

http://forum.acronis.com/sites/default/files/mvp/user285/guides/version…

http://forum.acronis.com/sites/default/files/mvp/user285/guides/version…