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Backups cannot be started after upgrade to 2011

Thread needs solution

Hello,
i opened a support ticket about the following and would like to discuss this here as well.

I run ATIH 2011 on a Windows XP Professional computer.
The drive "S:" is an external USB drive for my backups.

I have several backups, that i cannot continue to run after upgrading from ATIH 2009 to 2011.

For example:

/cygdrive/s/ACRONIS_Lenovo_VirtualMachines,$ ls
total 115406336
-rwx------+ 1 tja Kein 34478336000 2010-03-15 17:17 Lenovo_VirtualMachines.tib*
-rwx------+ 1 tja Kein 19614804992 2010-05-05 16:40 Lenovo_VirtualMachines2.tib*
-rwx------+ 1 tja Kein 21084627968 2010-06-01 19:40 Lenovo_VirtualMachines3.tib*
-rwx------+ 1 tja Kein 21384280576 2010-06-25 14:45 Lenovo_VirtualMachines4.tib*
-rwx------+ 1 tja Kein 21613859840 2010-07-05 15:27 Lenovo_VirtualMachines5.tib*

So, i have 1 full and 5 differential backups (as correctly shown in ATIH).

If i try to create the next one, it does stop.

When i try to visit the backup location, it says "Backup-Speicherort konnte nicht gefunden werden. S:\ACRONIS_Lenovo_VirtualMachines\Lenovo_VirtualMachines5(1).tib"

So, it searches for a filename containing "(1)" which just does not exist - and should not!

Also, i shows an error code: 0x00640004, but this is not explained - not even on the webpage mentioned!

What can i do?

I have more backups with that problem!

P.S. Poking around started the backup "-rwx------+ 1 SYSTEM SYSTEM 4194304 2010-10-05 18:47 Lenovo_VirtualMachines511.tib*
", so instead of continuing with "6" after "5", it continued with "511"!!!

:-O

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I changed my setup and pointed the target to /cygdrive/s/ACRONIS_Lenovo_VirtualMachines/Lenovo_VirtualMachines.tib but then, the new Version seems to seek Lenovo_VirtualMachines(1).tib instead ...

:-|

I just want it to continue with Lenovo_VirtualMachines6.tib

More strange things:

I tried to create a screenshot with MWSnap - but ATIH always pops into the background, when i try to catch some part of it!

:-|

I manged to create a snapshot manually ...

Here it is shown that ATIH 2011 just creates new, unusable entries in the list.

It should not create nothing!

There is an existing Backup:

E:\Acronis_HOME_20090709_Full(4)
E:\Acronis_HOME_20090709_Full(4)2
E:\Acronis_HOME_20090709_Full(4)3
E:\Acronis_HOME_20090709_Full(4)4
E:\Acronis_HOME_20090709_Full(4)5
E:\Acronis_HOME_20090709_Full(4)6
E:\Acronis_HOME_20090709_Full(4)7
E:\Acronis_HOME_20090709_Full(4)8

It should just create

E:\Acronis_HOME_20090709_Full(4)9

But it cannot!

:-|

Anhang Größe
45401-92065.gif 37.36 KB

And it continues to be strange:

-rwx------+ 1 User Kein 45498161664 2010-04-07 11:42 ACRONIS_Lenovo_DokumenteUndEinstellungen(1).tib*
-rwx------+ 1 User Kein 29733888 2010-04-07 12:39 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)2.tib*
-rwx------+ 1 User Kein 25078272 2010-04-08 12:39 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)3.tib*
-rwx------+ 1 User Kein 31244800 2010-04-09 12:39 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)4.tib*
-rwx------+ 1 User Kein 17837851136 2010-05-05 16:15 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)5.tib*
-rwx------+ 1 User Kein 10439625728 2010-05-31 19:05 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)6.tib*
-rwx------+ 1 User Kein 30964736 2010-06-01 12:43 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)7.tib*
-rwx------+ 1 User Kein 469634048 2010-06-02 12:43 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)8.tib*
-rwx------+ 1 User Kein 12884819456 2010-06-25 14:12 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)9.tib*
-rwx------+ 1 User Kein 1532768256 2010-07-05 13:51 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)10.tib*
-rwx------+ 1 User Kein 14673408 2010-07-05 14:19 ACRONIS_Lenovo_DokumenteUndEinstellungen(1)11.tib*
-rwx------+ 1 SYSTEM SYSTEM 111914660352 2010-10-04 21:28 ACRONIS_Lenovo_DokumenteUndEinstellungen1(2).tib*
-rwx------+ 1 SYSTEM SYSTEM 159383552 2010-10-06 11:16 ACRONIS_Lenovo_DokumenteUndEinstellungen1(2)2.tib*

Everything worked till ACRONIS_Lenovo_DokumenteUndEinstellungen(1)11.tib, created by ATIH 2009 as an incremental backup.

Then, ATIH 2011 started a NEW full backup instead of an incremental one: ACRONIS_Lenovo_DokumenteUndEinstellungen1(2).tib

Today, i wanted to update at least THIS backup, but it just started to create a full backup AGAIN: ACRONIS_Lenovo_DokumenteUndEinstellungen1(2)2.tib

I stopped the backup as i had not enough time and space for another full backup.