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bad support since 3 months ago

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acronis support case 01352454

I requested help concerning over 2 minutes delay when clicking
the proceed button.

I never got an answer.

Version 11 never did this.

these are the versions I had tried:

ATIH2012_5545_en-US.exe
ATIH2012_6056_en-US.exe
ATIH2012_6131_en-US.exe
ATIH2012_HOTFIX-1_6131_en-US.exe

also tried this iso:

ATIH2012en-US.iso

I never got to use this feature...see below, as it expired....

Dear Richard Luce,

The following are the details of your Acronis Online Backup:

Storage quota : 250 GB
Expiration date : Friday, November 25th 2011

To start using the online backup feature in Acronis True Image Home 2011:

1. In the navigation pane, click "Online backup".

2. In the "E-mail" box, type your e-mail address:

3. In the "Password" box, type the password from your Acronis account.

serial number:

happy holidays

xman charl

0 Users found this helpful

Hello xman charl,

Thank you very much for your feedback. We really appreciate it!

I have forwarded your comment to our Management team and we will help you with resolving this issue.

Please feel free to contact me directly if you need additional help with your case.

Let me know if you have additional questions.

Thank you.