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Bootable rescue disk made by Home 2010 is useless.

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Topic: Bootable rescue disk made by Home 2010 is useless.

System: (Pertinent items for this discussion)
- Windows XP SP3,
- 250 GB SATA drive with two primary partitions (60 GB system and boot partition, the rest is for data)
- Backing up the system partition to a 60 GB USB hard drive.
- Microsoft 1363 IntelliMouse

Problem:
- Decided to get True Image Home 2010 because a Trial version worked by copying a system and boot partition of an PATA drive and I was able to recover it to a SATA drive and make the SATA drive the system and boot partition.

But, …

- When I ran the "Create Bootable Rescue Media" utility, it finished and indicated it had successfully made a bootable rescue disk. Unfortunately, it didn't. When I tried the disk, I got the following:

" bin/ipwatchd. Error while loading shared libraries. libpcap… Cannot open shared object file. No such file or directory.

However, the recovery interface came up anyway. Unfortunately,
- the MS 1363 IntelliMouse operation was very balky to begin with, and then stopped working completely.
- when I changed to a PS/2 mouse, the mouse worked much better but, nevertheless, the interface still froze while trying to use the Recover operation within the interface. And, …
- NO operation could be completed while using the "bootable" rescue disk. And hence,

- the bootable rescue CD is completely useless.

And so, …

ATI Home 2010 is (almost) useless. Note that the rescue disk I made with the trial version also had these problems but, strangely, the mouse worked long enough and I recovered a drive nonetheless without using the Windows interface. With the purchased download version, I had to use the recovery interface while in Windows, then reboot. After reboot, the interface knew what to do (while not yet in Windows).

It would seem that there should be an easy fix to get a functional bootable rescue CD. Is there?

0 Users found this helpful

Try downloading the bootable media available in your account at www.acronis.com. The version stored there may have newer/different drivers. See http://www.ugr.com/AcronisQuestions.html.

This message bin/ipwatchd. Error while loading shared libraries. libpcap… Cannot open shared object file. No such file or directory is harmless. What you have are hardware driver issues, common with the Linux bootable media. If the ISO image file suggested by thomasjk does not work, you could make a BartPE bootable media (you need to download the plugin, install the BartPE builder [also downloaded], and follow the instructions in the User's Guide), a WinPE bootable media (if you have the Plus Pack), or follow the directions in the User's Guide for having Acronis support provide you with an ISO file that has the drivers you need. Many options for making a functional bootable rescue CD are available.

Thanks thomasjk and Gary for your comments. I downloaded the bootable media and burned it. It works as far as I can tell. The USB mouse is still balky, though. And I haven't actually recovered or copied a partition to another drive, but I will do so soon. I'm still concerned that I can't create my own bootable media as it makes me distrust the ATI 2010 Home software in general.

Yes, Gary I did get the Plus Pack and was going to try to make sure it does what it says it can do, but...

the instructions for it are pathetic. Period. Stop. It'll take a while to understand how all the items superficially mentioned in the instructions fit in to the scheme of things. You'd think a software company like Acronis would take a little time to describe the steps and other items involved at least at a conceptual level. But apparently they'd prefer to baffle and irritate their customers with non-documentation. It wouldn't take them that long to improve on that documentation and it would go a long way in mutual goodwill between customer and company.

Gary,
Thanks again for the pointer for more help, and for the time you took to make the WinPE ISO tutorial. I don't have time to look into right now, but I'll get around to it pretty soon, and let the forum know how it went, and whether I have any additional insight.

All this confusion wouldn't exist if the people who write this software would take a tiny fraction of the time it takes to develop their software to give their users a conceptual overview of where and how their utility fits in the scheme of things (instead of just claiming what it can do).

Irritated with Acronis documentation to say the least on this Plus Pack stuff. (And with the fact I can't reliable create bootable with their software for the ATI 2010 Home.)

But thanks for your help.

I have the same problem, " bin/ipwatchd. Error while loading shared libraries. libpcap… Cannot open shared object file. No such file or directory."on both the recovery CD and the F11 key recovery mode.

I bought Acronis True Image Home 2010 and tried to use it on my Windows XP machine. I could not get past trying to back up data files to DVD. I worked for hours and hours and hours trying to resolve the problem. Finally I gave up and put the CD in the file cabinet. But then I recently bought a new PC with Windows 7 and thought I'd give it another try.

On my new PC, the data file backup works great--however, I now backup to external HD rather than DVDs--and I was feeling real good about things. That is until I burned a recovery CD and ran into the #@!!! " bin/ipwatchd. Error..." problem. I thought it started to work on the first try, and I thought I might have seen a Linux message (not sure now)...and then the mouse froze, and I had to power down to reboot. After that if I used the F11 recovery tool or the recovery CD, I got the #@!!! " bin/ipwatchd. Error..." 

Now I have lost all trust in Acronis for an image backup. I did download the latest release (build 7,046) from Acronis before I burned the CD and activated the F11 recovery tool.

I'll be damned if I am going to screw around another bunch of hours to figure out this problem. So...now I will use the image backup program that comes with Windows 7 for image backups on my new PC. On my old XP PC, I will continue to use Macrium Reflect for image backups. I will use Acronis only for file backups from now on.

I can't COMPUTE WITH CONFIDENCE--as your logo says--using Acronis for image backups.