BSOD after image restore - Vista - Please Help! :)
Help! I am Seriously frustrated! grrrr.. ;)
System = Dell Inspiron 1525 laptop - Windows Vista
I had a bad hard drive and before I replaced it, I purchased & installed Acronis True Image Home 2011 this past Friday. Did a full disk backup using defaults and saved to my Ext HD.
Replaced the old hard drive and restored the saved image on my Ext HD to the new hard drive.
Restarted the laptop. It repeats through a loop of BSOD (which disappears too fast for me to read the error) and goes to the "Windows failed to load" screen with the options for Safe mode and such - which also do not work.
Tried to Repair via the Vista disk - found nothing to repair.
Ran a validation of my backup image on the Ext HD - it came back ok.
In December I replaced the previous hard drive (I haven't had the best HD luck!) and it took me over 2 weeks to reinstall everything and all of the music. I thought this would be a better route, but at this point it seems... not so much...
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Does anybody have any ideas or guidance to share?
Thanks so much! :)
Kristi
Thank you, Anton!
My files are attached.
The BSOD error message is as follows:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
*** STOP: 0x0000007B (0x80399BB0,0xC0000034,0x00000000,0x00000000)
Kristi,
You need to make a backup of the old disk that contains all the partitions of your disk. Are you sure your backup contains all these partitions (you have a EISA configuration partition, for example).
Pat, I cannot make a backup of the old disk as it is gone. Are you telling me that when I chose Disk backup, it wasn't enough?
Is there no way around this? That backup I made was all I had. I just followed the normal path Acronis guided me through. If "backing up my C" drive wasn't enough, there needs to be more guidance in the GUI to explain that so others do not make the same mistake. I thought I read through it all very thoroughly.
Kristi,
It could be enough if you included all the partitions. Let's verify quickly: when you double click onthe TIB file, it should open and show you some sort of disk inside: these are the partitions that are included. What do you see?
Hi Pat,
With Anton and his team of experts, they suggested I go into BIOS and switch my SATA settings from AHCI to ATA (I also had to switch OFF the Flash Cache Module per BIOS). Then I rebooted and it loaded up fine - but when I was running a virus scan it was taking an inordinately long time. So I found something on the net that told me to change a couple of registry entries and then switch back to AHCI/Flash Cache Module on:
Enable the AHCI driver in the registry before you change the SATA mode of the boot drive. To do this, follow these steps:
- Exit all Windows-based programs.
- Click Start, type regedit in the Start Search box, and then press ENTER.
- If you receive the User Account Control dialog box, click Continue.
- Locate and then click one of the following registry subkeys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MsahciHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IastorV
- In the right pane, right-click Start in the Name column, and then click Modify.
- In the Value data box, type 0, and then click OK.
- On the File menu, click Exit to close Registry Editor.
I did that, switched back and my image then worked fine! So, this is a success! I am thrilled that I don't have to reload everything again. :)
Hi Pat,
With Anton and his team of experts, they suggested I go into BIOS and switch my SATA settings from AHCI to ATA
You are herrrro really! Thanks a lot.
I had the same problem and it was resolve for me too.