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Can exist'g serial # be used for a reinstall?

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Currently running TI 2013 on XP machine. Will be upgrading to Win 7 soon. When I reinstall TI 2013 in Win 7, will the current serial number work? Reason asking: seeing a note on the original purchase letter which says "True Image 2013 Upgrade requires a serial number of earlier version of True Image to be installed." The only serial I have is the current one.

Thanks........Lee

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If the 2013 is an upgrade, then yes,, you will also need the old serial that was in use when you installed the upgrade. Check your personal Acronis web account. Hopefully, you registered the serial number for all of your Acronis purchases including the 2013 upgrade and any prior purchases/installations.

If you cannot find, contact Acronis customer support for help and they may be able to help trace.

Note, when you do the install onto the new Win7, it will ask you to de-activate the old computer Acronis installation.