Cancelling/removing a synchronization job
I recently decided to cancel my acronis cloud subscription. However, there were still some jobs that were trying to sync to the cloud. I was able to remove them for the most part, but on the "Synchronization" tab, it appears as though there's still an item that's trying to reach the cloud:
This seems to be preventing the local backups from running. Is there any way to clear this sync job? Thanks in advance for any assistance.


- Anmelden, um Kommentare verfassen zu können

I just checked and apparently I have Acronis True Image 2014, Build 6673. So I guess I should have posted in the "Older Versions" forum, my mistake.
I was able to stop and disable the Acronis service in CP. However, neither the "Scripts" nor the "OnlineBackup" directory appears under the Acronis or TrueImage Home folders.
- Anmelden, um Kommentare verfassen zu können

The C:\ProgramData\Acronis folders are often hidden by default in Windows Explorer so you may need to change the folder view options to show hidden/system folders / files.
- Anmelden, um Kommentare verfassen zu können

Woops, I was looking in Program Files. Yes, the necessary folders are in ProgramData, thanks!
- Anmelden, um Kommentare verfassen zu können